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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700434
Report Date: 02/03/2025
Date Signed: 02/19/2025 03:19:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2024 and conducted by Evaluator Sherell Braddock
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241216155018
FACILITY NAME:MONTERROZA FAMILY CHILD CAREFACILITY NUMBER:
367700434
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
02/03/2025
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Stephanie Monterroza -Licensee TIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Child sustained unexplained injury in care
INVESTIGATION FINDINGS:
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This is a ameneded report

On February 3rd, 2025, Licensing Program Analyst (LPA) Braddock made an unannounced inspection to the MONTERROZA FAMILY CHILDCARE. The purpose of the visit was to deliver findings regarding the above allegation. LPA met with STEPHANIE MONTERROZA who granted access. LPA observed 1infant present in care with licensee.

During the investigation, LPA conducted confidential interviews. Licensee states “she was in kitchen washing dishes and when she heard the C1 crying, licensee asked C1 what happened because she didn’t observe the incident and licensee gave C1 an ice pack”. Based on the interviews with staff, children, parents, and all parties involved the evidence corroborates with the allegation Child 1 sustained unexplained injury while in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20241216155018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MONTERROZA FAMILY CHILD CARE
FACILITY NUMBER: 367700434
VISIT DATE: 02/03/2025
NARRATIVE
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A Technical Violation was cited during this inspection. Per Title 22 Regulations, Division 12, Chapter 3, Operation of a Family Child Care Home.

An exit interview was conducted, and a copy of this report was read, Appeal Rights were discussed, and a Notice of Site Visit, and a copy of all forms mentioned were provided to the Licensee. A Notice of Site Visit must remain posted for 30 days. Removal of the posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2