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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750011
Report Date: 08/02/2023
Date Signed: 08/02/2023 03:05:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2023 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20230620095229
FACILITY NAME:ADVENTUROUS LEARNING GROUPFACILITY NUMBER:
367750011
ADMINISTRATOR:SALTZMAN, ERIKAFACILITY TYPE:
850
ADDRESS:15011 BEAR VALLEYTELEPHONE:
(760) 948-5500
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:47CENSUS: 24DATE:
08/02/2023
UNANNOUNCEDTIME BEGAN:
02:06 PM
MET WITH:Erika Saltzman, Site DirectorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Allegation #1 Staff member mistreats daycare children.
Allegation #2 Staff member yells at daycare children.
Allegation #3 Staff member handles daycare children in a rough manner.
Allegation #4 Staff member speaks inappropriately to daycare children.
Allegation #5 Staff member threatens daycare children.

INVESTIGATION FINDINGS:
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On August 2, 2023, Licensing Program Analyst (LPA), Kuliema Calloway, made an unannounced visit to the Adventurous Learning Group. LPA met with S1 who granted access. The purpose of the inspection was to deliver complaint findings. LPA toured the facility and observed 5 school aged children, 14 napping preschoolers, 5 napping toddlers, and 6 staff members.
During the investigation, LPA conducted interviews with staff, parents, children, and all parties involved. For each allegation, the evidence corroborates as follows: Allegation #1- Personal Rights, Staff mistreats the day care children. Allegation #2- Personal Rights- Staff yells at the day care children. Allegation #3- Personal Rights- Staff handles the day care children in a rough manner. Allegation #4- Personal Rights- Staff speaks inappropriately to the day care children, and Allegation #5- Personal Rights- Staff threatens day care children. Therefore, based on interviews, all above listed allegations on Personal Rights are Substantiated, the Preponderance of the evidence standard has been met on all the allegations.
Per Title 22 Regulations, Division 12, Chapter 1, there are two (2) Type A deficiencies cited during this visit. 101223(a)(1) and 101223 (a)(3) on Personal Rights.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20230620095229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: ADVENTUROUS LEARNING GROUP
FACILITY NUMBER: 367750011
VISIT DATE: 08/02/2023
NARRATIVE
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Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

LPA informed the Director to provide a copy of this licensing report dated 8/2/2023 along with a copy of the Type A deficiencies to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and a copy of this report was read, Notice of Site Visit and Appeals Rights were discussed and provided to Erika Saltzman, Director. A Notice of Site visit shall be posted and must remain posted for thirty (30) consecutive days. Failure to maintain posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20230620095229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: ADVENTUROUS LEARNING GROUP
FACILITY NUMBER: 367750011
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/03/2023
Section Cited
CCR
101223(a)(1)
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101223(a)(1)- (a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:
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The Director installed cameras in all the classrooms along with written staff observations and provides staff training every two weeks for the next three (3) months. Will provide copy of training conducted & written declaration that upcoming training will be conducted by POC date of 8/3/23
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Based on interviews with Staff, Parents, Children, and all parties involved, five (5) allegations on Personal Rights were violated by Staff, which poses an immediate health, safety, or personal rights risk to persons in care.
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Type A
08/03/2023
Section Cited
CCR
101223(a)(3)
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101223(a)(3)- (a)The licensee shall ensure that each child is accorded the following personal rights:3)To be free from... unusual punishment, infliction... pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse...other actions...This requirement was not met as evidence by:

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The Director installed video cameras inside the classrooms and areas where care is provided for monitoring teachers and will provide class by class training on Personal Rights. Will provide a written declaration that the Personal Rights training and monitoring will occur to Licensing by POC date of 8/3/23.
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Based on interviews with Staff, Parents, and Children, five (5) allegations on Personal Rights were violated by Staff, which poses an immediate health, safety, or personal rights risk to the persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3