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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750011
Report Date: 07/25/2024
Date Signed: 08/02/2024 02:55:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2024 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20240628085017
FACILITY NAME:ADVENTUROUS LEARNING GROUPFACILITY NUMBER:
367750011
ADMINISTRATOR:SALTZMAN, ERIKAFACILITY TYPE:
850
ADDRESS:15011 BEAR VALLEYTELEPHONE:
(760) 948-5500
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:47CENSUS: 17DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:41 AM
MET WITH:Erika SaltzmanTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Allegatiion #1: Personal Rights: Staff does not ensure to stop the spread of hand, foot and mouth disease.
Allegation #2: Personal Rights: Facility air conditioner is in disrepair.
Allegation #3: Personal Rights: Staff does not have adequate cleaning supplies.
Allegation #4: Food Service: Staff does not provide nutritious meals to day care children.
INVESTIGATION FINDINGS:
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On 7/25/2024, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint inspection and met with the Director, Erika Saltzman. The purpose of the inspection was to deliver the findings of the above complaint allegations. During today’s visit, LPA observed 6 toddlers with 2 staff, 11 preschoolers with 2 staff, and 2 school-age children with 1 staff member and director in the facility.

During the investigation of this complaint, LPA Heath toured the facility and interviewed staff and all relevant parties. The investigation revealed the following: Allegation #1: Staff did not prevent hand, foot, and mouth disease. Finding: Inconsistent statements were found. Parents were informed about the disease and the facility's cleaning procedures. Allegation #2: The air conditioner was in disrepair. Finding: The unit was repaired immediately, and an invoice for the repair was observed. Allegation #3: Inadequate cleaning supplies. Finding: Adequate supplies were available upon inspection. Allegation #4: Staff did not provide nutritious meals. Finding: A monthly menu was posted, and fruits and vegetables were observed in the kitchen. Cont. Pg. 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240628085017
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: ADVENTUROUS LEARNING GROUP
FACILITY NUMBER: 367750011
VISIT DATE: 07/25/2024
NARRATIVE
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This agency has investigated the complaint. At this time, it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, at this time, the above allegations are Unsubstantiated—no deficiency given at this time.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

An exit interview was conducted with the Director, Erika Saltzman.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2