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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750019
Report Date: 07/03/2024
Date Signed: 07/03/2024 03:03:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2024 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20240509121405
FACILITY NAME:JUST 4 TODDLERS PRESCHOOLFACILITY NUMBER:
367750019
ADMINISTRATOR:MORRIS, JENNIFERFACILITY TYPE:
850
ADDRESS:15400 RANCHERO ROADTELEPHONE:
(760) 244-4600
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:30CENSUS: 18DATE:
07/03/2024
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Michelle GranadosTIME COMPLETED:
03:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
 Food Service: Staff did not adhere daycare child’s dietary needs.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/03/2024, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Just 4 Kids. and met with the Assistant Director Michelle Granados. The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.
During today’s visit, LPA observed 18 childcare children in care, present with 2 Teachers.
During the investigation of this complaint, LPA conducted interviews with all parties involved. LPA obtained the facility's children's roster and reviewed the C1 file.
Based on the evidence obtained the interviews and the documents reviewed revealed conflicting statements regarding the allegation that the facility staff did not adhere child’s dietary needs. Currently, there is no preponderance of evidence to prove or disprove the allegation. Therefore, based on the information obtained, the department finds the above allegation is deemed unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to Assistant Director Michelle Granados along with a Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2024 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20240509121405

FACILITY NAME:JUST 4 TODDLERS PRESCHOOLFACILITY NUMBER:
367750019
ADMINISTRATOR:MORRIS, JENNIFERFACILITY TYPE:
850
ADDRESS:15400 RANCHERO ROADTELEPHONE:
(760) 244-4600
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:30CENSUS: 18DATE:
07/03/2024
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Michelle GranadosTIME COMPLETED:
03:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Right: Staff left child in wet clothing.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/03/2024, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Just 4 Kids and met with the Assistant Director Michelle Granados. The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.
During today’s visit, LPA observed 18 childcare children present with 2 Staff.
During the investigation of this complaint, LPA conducted interviews with all parties involved. LPA obtained the facility's children's roster and reviewed the C1 file.
Based on the evidence obtained it was revealed that the staff was negligent in changing C#1 diaper, Staff left C#1 in wet clothing while in care.Therefore, the preponderance of the evidence has been met and the allegation has been substantiated.
Deficiency cited sees LIC 9099D:
An exit interview was conducted, and a copy of this report was provided to the Assistant Director Michelle Granados along with a Notice of Site Visit and Appeal Rights.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 12-CC-20240509121405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: JUST 4 TODDLERS PRESCHOOL
FACILITY NUMBER: 367750019
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/17/2024
Section Cited
CCR
101223(a)(2)(3)
1
2
3
4
5
6
7
Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs.
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature including but not limited to interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
1
2
3
4
5
6
7
Per Assistant director the facility will conduct training for staffs on Basic Health and Hygiene practices for early childhood setting. The facility will submit proof of completion by due date.
8
9
10
11
12
13
14
 This requirement was not met as evidenced by:
Based on observation, interviews, and record review, it was revealed that the staff was negligent in changing C#1 diaper, Staff left C#1 in wet clothing while in care which poses an potential risk to the health and safety of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2024 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20240509121405

FACILITY NAME:JUST 4 TODDLERS PRESCHOOLFACILITY NUMBER:
367750019
ADMINISTRATOR:MORRIS, JENNIFERFACILITY TYPE:
850
ADDRESS:15400 RANCHERO ROADTELEPHONE:
(760) 244-4600
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:30CENSUS: 18DATE:
07/03/2024
UNANNOUNCEDTIME BEGAN:
01:25 PM
MET WITH:Michelle GranadosTIME COMPLETED:
03:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Right: Staff does not ensure daycare child has on appropriate clothing while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/03/2024, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Just 4 Kids. and met with the Assistant Director Michelle Granados. The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.
During today’s visit, LPA observed 18 childcare children present with 2 Staff
During the investigation of this complaint, LPA conducted interviews with all parties involved. LPA obtained the facility's children's roster and reviewed the C1 file.
Based on the evidence obtained it was revealed that the staff does not ensure C#1 has appropriate clothing while in care. Staff left C#1 walking without a shoe which resulted in C#1 having a blister under the foot. Therefore, the preponderance of the evidence has been met and the allegation has been substantiated.
Deficiency cited sees LIC 9099D: Type A deficiency issued.
Upon receipt of a Type A deficiency the licensee shall post the report for 30 days in addition to the Notice of Site Visit & provide copies of the licensing report to parents/guardians of children in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 12-CC-20240509121405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: JUST 4 TODDLERS PRESCHOOL
FACILITY NUMBER: 367750019
VISIT DATE: 07/03/2024
NARRATIVE
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19
20
21
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27
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29
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31
32
This report must be provided to parents/guardians of children newly enrolled at the facility during the next 12 months & the licensee will obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from the parent/guardian & place it in each child's file. If these requirements are not met, civil penalties will be assessed.
An exit interview was conducted, and a copy of this report was provided to the Assistant Director Michelle Granados along with a Notice of Site Visit and Appeal Rights.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 12-CC-20240509121405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: JUST 4 TODDLERS PRESCHOOL
FACILITY NUMBER: 367750019
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/17/2024
Section Cited
CCR
101223(a)(2)(3)
1
2
3
4
5
6
7
 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs.
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature including but not limited to interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
1
2
3
4
5
6
7
Per Assistant director the facility will conduct training for staffs on
1. safety in Infants/Toddler classroom.
2.Building and physical premises safety outdoor environment
The facility will submit proof of completion by due date.
8
9
10
11
12
13
14
This requirement was not met as evidenced by:
Based on observation, interviews, and record review, it was revealed that the staff does not ensure C#1 has appropriate clothing while in care. Staff left C#1 walking without a shoe which resulted in C#1 having a blister under the foot. while in care which poses an immediate risk to the health and safety of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6