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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750029
Report Date: 09/22/2023
Date Signed: 09/22/2023 05:38:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2023 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230918154211
FACILITY NAME:KIDS & CARE, INC.FACILITY NUMBER:
367750029
ADMINISTRATOR:CLAUDIA V. GARCIAFACILITY TYPE:
830
ADDRESS:10522 MANHASSET ROADTELEPHONE:
(760) 956-5000
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92308
CAPACITY:8CENSUS: 11DATE:
09/22/2023
UNANNOUNCEDTIME BEGAN:
04:46 PM
MET WITH:Patricia Jacobs, Director TIME COMPLETED:
04:47 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegations:

Ratio:Staff are operating out of ratio
Personal Rights: Staff do not ensure comfortable accommodations to children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/22/2023 Licensing Program Analysts(LPAs) Justeene Tamayo and Andrew Alemoh conducted an initial 10 day complaint investigation related to the allegations above. LPAs disclosed the purpose of the investigation and was granted entry into the facility by Director Patricia Jacobs. A tour of the facility was conducted, a total of 1 classroom was toured. LPAs verified a census of 11 infants, and total of 2 Staff, along with the Director.

Allegation #1:During interviews conducted with staff, it was revealed the infants do not sleep outside.

Allegation #2: During initial walk through, LPAs observed a total of 11 sleeping infants to two teachers which is following Title 22 regulations.

Based on the information obtained, the above allegation is deemed unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview, and a copy of this report was provided to the Director, along with her appeal rights and Notice of Site Visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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