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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750034
Report Date: 08/17/2023
Date Signed: 08/17/2023 12:42:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2023 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20230627141900
FACILITY NAME:KIDS & CARE INC.FACILITY NUMBER:
367750034
ADMINISTRATOR:CLAUDIA V. GARCIAFACILITY TYPE:
850
ADDRESS:15138 MAIN ST.TELEPHONE:
(760) 956-5000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:12CENSUS: 12DATE:
08/17/2023
UNANNOUNCEDTIME BEGAN:
11:09 AM
MET WITH:Sonia Galvaz, Site SupervisorTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Allegation- Staff are not supervising children at all times.


INVESTIGATION FINDINGS:
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 On August 17, 2023, Licensing Program Analyst (LPA), Kuliema Calloway made an unannounced inspection to the Kids and Care Inc. The purpose of the inspection is to deliver findings for the above allegation. LPA met with Site Supervisor (S1) who granted access. LPA observed twelve (12) Preschool children in the classroom with two (2) staff, nine (9) infants inside the classroom in active play and one (1) sleeping infant on their stomach with an updated LIC 9227 Needs and Services Plan with (3) staff and five (5) preschool children in active play outside and one (1) staff in care for a total of 17 preschoolers. This is a combination cener with 36750032 and 367750033 there are no school aged children in care and 367750033 is licensed for 42 children.

During the investigation, LPA conducted interviews with staff, parents, children, and all parties involved. Based on confidential interviews it was determined the staff to child ratios were inconsistent and children could not be monitored at all times and Child 1 sustained an injury while in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20230627141900
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS & CARE INC.
FACILITY NUMBER: 367750034
VISIT DATE: 08/17/2023
NARRATIVE
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 Based on record reviews, children are biting other children, there is inappropriate behavior, and other injuries. Therefore, the evidence corroborates the allegation on Personal Rights and the complaint is Substantiated, meaning the Preponderance of evidence standard has been met.

Per Title 22 Regulations, Division 12, Chapter 1, there is one (1) Type A deficiency cited during this visit: 101223 (a)(2) Personal Rights.

Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of persons in care.

LPA informed the Site Supervisor to provide a copy of this licensing report dated 8/17/2023 along with a copy of the Type A deficiencies to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and a copy of this report was read, Notice of Site Visit and Appeals Rights were discussed and provided to Sonia Galvez, Site Supervisor (S1). A Notice of Site visit shall be posted and must remain posted for thirty (30) consecutive days. Failure to maintain posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20230627141900
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KIDS & CARE INC.
FACILITY NUMBER: 367750034
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/17/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/18/2023
Section Cited
CCR
101223(a)(2)
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101223 (a)(2)Personal Rights
a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful, and comfortable accommodations, ... meet his/her needs. This requirement was not evidenced by:


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Per Site Supervisor stated they will provide a Staff Training to staff and provide proof of the training to Licensing by POC date of 8/18/2023.
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Based on interviews and record reviews, Child 1 sustained injuries inside the daycare inflicted from other day care children which posed an immediate health, safety, or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3