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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750034
Report Date: 11/09/2023
Date Signed: 11/09/2023 03:49:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2023 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20230911095153
FACILITY NAME:KIDS & CARE INC.FACILITY NUMBER:
367750034
ADMINISTRATOR:CLAUDIA V. GARCIAFACILITY TYPE:
850
ADDRESS:15138 MAIN ST.TELEPHONE:
(760) 956-5000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:12CENSUS: 11DATE:
11/09/2023
UNANNOUNCEDTIME BEGAN:
01:41 PM
MET WITH:Sonia GalvazTIME COMPLETED:
03:52 PM
ALLEGATION(S):
1
2
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5
6
7
8
9
Personal Rights
Qualifications
Ratio
Personal Rights
Personal Rights
Personal Rights
INVESTIGATION FINDINGS:
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13
On November 9, 2023, Licensing Program Analyst (LPA) Ibitoye made an unannounced visit to the Kids and Care Inc.The purpose of the visit was to conduct a complaint follow-up inspection visit to deliver findings for the above allegation. LPA met with the Director Sonia Gavez who granted access.
During today’s inspection a tour of the area where daycare services are provided was conducted, LPA observed a total of (11) Pre-school children in care and 2 staff. On 9/14/23 LPA Observed (12) Pre-school children in care and (2) staff and in Pre-Kindergarten class 6 children with (1) staff and (30) school age children with (3) staff.This is a Combination Center with INF(367750032),SA(367750033).

During the investigation. LPA conducted interviews with all related party and record review.Based on the interviews conducted and record review. there were inconsistencies in the allegation reported.The allegation on Personal Rights,Qualification and Ratio is Unsubstantiated meaning, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 11/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230911095153
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS & CARE INC.
FACILITY NUMBER: 367750034
VISIT DATE: 11/09/2023
NARRATIVE
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There are no deficiencies cited during this visit.

Exit Interview was conducted and A copy of this report, Notice of Site visit, and Appeal Rights were discussed and left with Sonia Galvez at the facility.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 11/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2