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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750037
Report Date: 12/20/2024
Date Signed: 12/20/2024 01:47:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/10/2024 and conducted by Evaluator Kristina Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241010102313
FACILITY NAME:CHILDREN'S COURTYARD INC, THEFACILITY NUMBER:
367750037
ADMINISTRATOR:JENNIFER ROSAFACILITY TYPE:
850
ADDRESS:12303 RIDGECREST RD #7477TELEPHONE:
(760) 245-8680
CITY:VICTORVILLESTATE: CAZIP CODE:
92395
CAPACITY:144CENSUS: 48DATE:
12/20/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Tammy EsquivelTIME COMPLETED:
11:59 AM
ALLEGATION(S):
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Personal Rights - Staff are not addressing biting between children
INVESTIGATION FINDINGS:
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On 12.20.24 LPA Diaz conducted an unannounced visit to the facility. LPA was greeted by Facility Representative, Margarita Amezquita who granted LPA access to the facility. The purpose of the visit is to deliver findings for a complaint received at Palmdale RO on 10.10.24. At the time of the visit LPA observed 48 children in care with 4 staff. LPA also observed 16 infants/toddlers in care (2 - sleeping) with 3 staff. LPA conducted a safety inspection that resulted in zero deficiencies.

During the investigation, LPA conducted confidential interviews, completed file reviews, and collected pertinent documents. The investigation revealed that teaching staff reports biting incidents to the front office staff who then go to the classroom to inspect the injury and administer first-aid as needed before notifying parents and writing an incident report that is shared with the parent. The RP indicated the specific dates that these biting incidents occurred and that they were provided an incident report upon each occurrence. Cont'd on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20241010102313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: CHILDREN'S COURTYARD INC, THE
FACILITY NUMBER: 367750037
VISIT DATE: 12/20/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is UNSUBSTANTIATED.

LPA conducted this inspection in person. LPA read and provided a copy of this report to the Facility Director, Tammy Esquivel. LPA provided Appeal Rights and A Notice of Site Visit which must be posted for 30 days. Exit interview conducted.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2