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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 367750040
Report Date: 04/02/2026
Date Signed: 04/27/2026 08:29:57 AM

Document Has Been Signed on 04/27/2026 08:29 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME:BEYOND THE BELLFACILITY NUMBER:
367750040
ADMINISTRATOR/
DIRECTOR:		DOLORES TONERFACILITY TYPE:
840
ADDRESS:44500 BALDWIN LANETELEPHONE:
(909) 584-0320
CITY:SUGARLOAFSTATE: CAZIP CODE:
92386
CAPACITY: 46TOTAL ENROLLED CHILDREN: 46CENSUS: 0DATE:
04/02/2026
TYPE OF VISIT:OfficeANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
11:00 AM
MET WITH:Superintendent, Oscar Mendez; Center Regional Manager, Cameron Chilcoa; and Division Manager, Henry MacTIME VISIT/
INSPECTION COMPLETED:
12:15 PM
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On April 4, 2026, at 11:00 a.m., Regional Manager (RM), George Mingle; Licensing Program Managers (LPMs), Mariela Ramon and Lady King Lewis; and Licensing Program Analyst (LPA) Hanna Cha met with District Division Manager, Henry Mac; Center Regional Manager, Cameron Chilcot; and Superintendent, Oscar Mendez, Department of Public Works Special Districts at the Department of Social Services, Palmdale Regional Office.

The purpose of the meeting was to review departmental guidelines and expectations and to address compliance concerns identified during a recent file review of Beyond the Bell (License #367750072 and #367750040) through an Informal Conference.

The primary objective was to provide facility representatives with guidance, support, and technical assistance to achieve and maintain compliance with Title 22 of the California Code of Regulations.

Key topics discussed included:

Application and Authorization
The licensee of record was clarified as Big Bear Valley Recreation and Park District, identified as the sole owner. Publicly available information referencing collaboration among multiple entities - Big Bear Recreation and Park District; Soroptimist International of Big Bear Valley, Inc.; and Big Bear Valley School District was reviewed.

NAME OF LICENSING PROGRAM MANAGER: Mariela Ramon
NAME OF LICENSING PROGRAM ANALYST: Hanna Cha
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: BEYOND THE BELL
FACILITY NUMBER: 367750040
VISIT DATE: 04/02/2026
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Roles, responsibilities, and organizational interests were clearly defined. RM Mingle recommended strengthening operational control by having Big Bear Valley Recreation and Park District assume responsibility for annual facility maintenance fees with CCLD. Facility representatives acknowledged this recommendation and agreed to take steps to assume direct financial responsibility with the Department.

Background Clearance Procedures
Facility representatives indicated that Criminal Record Clearances are currently processed through San Bernardino County and provided sample documentation.

RM Mingle outlined concerns with this process and reviewed applicable Title 22 regulations, specifically Division 12, Article 3, Section 101170(a)(2)(H) and (I), which identify limited exemptions for departmental criminal record review. As the licensee does not hold a California Department of Education contract, these exemptions do not apply, and full compliance with clearance requirements is necessary. Facility representatives assured the Department they will complete Live Scan for all staff.

PIN 22-06-CCLD (Background Check Best Practices) and Live Scan forms were provided for implementation.

The meeting concluded with confirmation that facility representatives understand the applicable regulatory requirements and the actions needed to achieve compliance. All questions were addressed, and expectations were clearly communicated.

An exit interview was conducted, the report was shared with facility representatives via an email.

NAME OF LICENSING PROGRAM MANAGER: Mariela Ramon
NAME OF LICENSING PROGRAM ANALYST: Hanna Cha
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
LIC809 (FAS) - (06/04)
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