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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370800634
Report Date: 10/23/2025
Date Signed: 10/23/2025 04:01:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2025 and conducted by Evaluator Dana Stevens
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250819151904
FACILITY NAME:LA MESA UNITED METHODIST CHILDREN'S CENTERFACILITY NUMBER:
370800634
ADMINISTRATOR:NANCY BETANCOURTFACILITY TYPE:
850
ADDRESS:4690 PALM AVENUETELEPHONE:
(619) 466-8407
CITY:LA MESASTATE: CAZIP CODE:
91941
CAPACITY:87CENSUS: 26DATE:
10/23/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Hunter DonahooTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff did not follow inspection procedure for daycare child's illness resulting in spread of hands, foot and mouth disease.
INVESTIGATION FINDINGS:
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On 10/23/2025, at 3:30 PM, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Director, Hunter Donahoo and discussed the allegation. There were 26 children present with 8 staff members.

During the investigation LPA conducted two unannounced complaint inspections, interviewed Director, staff, daycare parents and reviewed facility records including medical documentation.

During interview with Director, it was revealed that a child was sent home ill with fever on 07/22/2025 and was diagnosed the next day 07/23/2025, with Hand, Foot, and Mouth Disease (HFMD) by a physician. Director provided notice to all daycare parents via email the same day (07/23/2025) that there was a confirmed case of HFMD at the facility. Parents were also provided via email, information on HFMD symptoms and facility's illness policies. LPA review of facility records and medical documentation provided by Director confirmed this information. No other cases of HFMD were confirmed in children or staff. Interviews with parents and daycare children did not provided any additional statements or evidence to support the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250819151904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA MESA UNITED METHODIST CHILDREN'S CENTER
FACILITY NUMBER: 370800634
VISIT DATE: 10/23/2025
NARRATIVE
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Based on the information obtained in interviews and record review, there was not a preponderance of evidence to support the allegation, thus the allegation is deemed Unsubstantiated.

Exit interview conducted with Director and copy of this report and appeal rights provide. Notice of site visit must be posted for 30 days.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2