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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372001190
Report Date: 04/08/2024
Date Signed: 04/08/2024 10:45:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2024 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240402151052
FACILITY NAME:MONTESSORI CENTER, THEFACILITY NUMBER:
372001190
ADMINISTRATOR:EDELAINE TORDECILLASFACILITY TYPE:
850
ADDRESS:740 PINE AVENUETELEPHONE:
(442) 333-9359
CITY:CARLSBADSTATE: CAZIP CODE:
92008
CAPACITY:71CENSUS: 33DATE:
04/08/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Pam CrismanTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On 4/8/2024 @ 9:30AM, Licensing Program Analyst (LPA) conducted an unannounced inspection in reference to an allegation that the facility was operating out of ratio. LPA met with licensee, Pam Crisman.
LPA toured the classrooms with Marcela Sison, Admin. Staff. At 9:30AM, LPA observed a total of 33 preschool children. LPA observed Room #1 with 17 children and staff Janet Dela Cruz. Staff Leila Tobias was observed in the adjoining room on the telephone and not actively supervising children.

Based on LPA's observation and interviews with staff, it was determined that the preponderance of evidence has been met. There is enough supporting information to prove the above allegations are SUBSTANTIATED, see deficiencies cited on the attached LIC 9099D.
Exit interview was conducted with Pam Crisman. A copy of this report, appeal rights and notice of site visit were given. Notice of Site shall be posted for 30 day.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20240402151052
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MONTESSORI CENTER, THE
FACILITY NUMBER: 372001190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/08/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/15/2024
Section Cited
CCR
101216.3(a)
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STAFF-CHILD RATIO
There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...
THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY:
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We are going to have a staff meeting to review requirements and that staff shall not be on the telephone when they are in the classroom. Documents are due to the department to include sign-in sheet and topics covered at the staff meeting.
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Based on LPA's observation, Room #1 was out of ratio at 9:30AM, there was one teacher supervising 17 children when the other teacher was observed in the adjoining room on the telephone and not actively supervising children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3