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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to provide consultation with the Licensee during a complaint investigation visit which occurred on 6/2/2022. LPA was greeted by, identified herself to, and explained the purpose of the visit to Licensee Leonor Carmona.
During the visit, LPA observed the residents in care, provided guidance, and reviewed forms with the Licensee.
An exit interview was conducted with Licensee Leonor Carmona, to whom a copy of this report and the Licensee's Rights (LIC9058 01/16) were provided via hard copy. |