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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372005131
Report Date: 07/13/2023
Date Signed: 07/13/2023 11:44:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2023 and conducted by Evaluator Cindy Hamilton
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230602161154
FACILITY NAME:BALDERRAMA CHILD DEVELOPMENT CENTERFACILITY NUMBER:
372005131
ADMINISTRATOR:YATES, ANDREAFACILITY TYPE:
850
ADDRESS:709 SAN DIEGO ST.TELEPHONE:
(760) 757-1931
CITY:OCEANSIDESTATE: CAZIP CODE:
92058
CAPACITY:80CENSUS: 31DATE:
07/13/2023
UNANNOUNCEDTIME BEGAN:
10:04 AM
MET WITH:Andrea Yates, DirectorTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Staff threatened day care child(ren) while in care.
INVESTIGATION FINDINGS:
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On July 13, 2023, at 10:04 a.m., Licensing Program Analyst (LPA) Cindy Hamilton, met with Balderrama Child Development Center’s (CCC) Director Andrea Yates to deliver the findings for the above stated allegation.   LPA Hamilton conducted a health and safety inspections of the CCC on June 8, 2023, and no safety concerns were noted.  During the investigation, LPA Hamilton conducted interviews with four staff, four children and program director. LPA also obtained and reviewed pertinent documentation.

On May 1, 2023, Community Licensing (CCL) received information stating staff threatened day care child(ren) while in care. It was alleged that a staff threatened a child stating the fire is going to get the child if the child did not behave and it was also alleged that a staff threatened a child(ren) with puppets while in care. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews revealed to LPA that there were no witnesses to the staff in question threatening, intimidating or scaring any child(ren) in care with or without a puppet; whereas a confidential interview disclosed that the staff in question was observed showing a child a puppet and the child got scared.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230602161154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BALDERRAMA CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 372005131
VISIT DATE: 07/13/2023
NARRATIVE
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Additionally, the same confidential interview disclosed that the staff in question gives children an intimidating stare, says the child’s name and then the child does what the staff says. Confidential interviews also disclosed the staff in question did tell the children in one of the classrooms a story about a fire that occurred after hours near the CCC but the children enjoyed the story and were not at all scared or intimidated by the staff or story. Another confidential interview disclosed that the staff in question does have a voice that is firm but not in a threatening manner.

Based on confidential interviews, the allegation that staff threatened day care child(ren) while in care, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated.

An exit interview was conducted, a copy of this report, appeal rights and Notice of Site Visit were provided to Director. The director was reminded that the Notice of Site Visit must remain posted for 30 consecutive days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2