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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372006517
Report Date: 05/18/2023
Date Signed: 05/18/2023 02:08:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/21/2023 and conducted by Evaluator Cindy Hamilton
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230321120047
FACILITY NAME:CHILDREN'S PARADISE INC. - VALE TERRACEFACILITY NUMBER:
372006517
ADMINISTRATOR:SHADIERA BETHEAFACILITY TYPE:
850
ADDRESS:990 VALE TERRACE DRIVETELEPHONE:
(760) 941-7578
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:80CENSUS: 74DATE:
05/18/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Angelica Mondragon, Assistant DirectorTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Day care child(ren) are being injured by another child while in care.
INVESTIGATION FINDINGS:
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On May 18, 2023, at 12:10 PM, Licensing Program Analyst (LPA) Cindy Hamilton met with Children’s Paradise – Vale Terrace (CCC) Assistant Director, Angelica Mondragon and Director of Child Development Diane Prospero to deliver the findings of the above stated allegation. On March 22, 2023, and May 12, 2023, LPA Hamilton conducted a health and safety inspection of the facility and no immediate concerns were noted. During the investigation, LPA obtained copies of pertinent documents from children and staff records. Interviews were also conducted with staff.

On March 21, 2023, Community Care Licensing (CCL) received information stating Day care child(ren) are being injured by another child while in care. Regarding the allegation that day care child(ren) are being injured by another child while in care, confidential interviews provided LPA with information stating that there is a child that has shown aggressive behavior toward other children in the class, has thrown & pushed over furniture, yells at children and has run out of the classroom. Confidential interviews
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230321120047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - VALE TERRACE
FACILITY NUMBER: 372006517
VISIT DATE: 05/18/2023
NARRATIVE
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disclosed that Child #1 (C1) was enrolled in the daycare since February 9, 2022 and staff confirmed that several children have incurred injuries due to C1's behaviors. Confidential interviews also disclosed to LPA that the aggressive child is larger and older than the other children in the class and has been observed hitting, pushing and being verbally aggressive towards other children in care. Confidential interviews and records review revealed to LPA that C1 does have a Classroom Safety Plan and Positive Behavior Support Planning chart on file, however, the therapist managing the support plan is no longer employed by the daycare and some staff were not included and/or part of the execution of the plan.

Based on information gathered, the preponderance of evidence has been met, and the allegation that children are being injured by another child while in care is SUBSTANTIATED. The facility is being cited for violation of Title 22 Section 101223.(a)(1) Personal Rights which posed a potential health, safety and/or personal rights risk to children in care. See LIC 9099-D for cited deficiencies.

An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Assistant Director. A notice of site visit was also provided and Assistant Director reminded the notice must remain posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230321120047
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC. - VALE TERRACE
FACILITY NUMBER: 372006517
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
06/16/2023
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:
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Facility will provide a written plan on how facility will ensure the subject child does not injure children while in care and also updated plan.
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Based on information gathered, children were injured by C1 while in care which poses a potential health, safety risk and/or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3