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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374600488
Report Date: 01/06/2026
Date Signed: 01/06/2026 03:51:24 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2025 and conducted by Evaluator Arian Golbakhsh
PUBLIC
COMPLAINT CONTROL NUMBER: 08-AS-20250807160532
FACILITY NAME:CASA DE LAS CAMPANASFACILITY NUMBER:
374600488
ADMINISTRATOR:HARRIS, BROOKEFACILITY TYPE:
741
ADDRESS:18655 WEST BERNARDO DRIVETELEPHONE:
(858) 451-9152
CITY:SAN DIEGOSTATE: CAZIP CODE:
92127
CAPACITY:582CENSUS: 505DATE:
01/06/2026
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Residential Administrator Tyre RichardsTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Facility staff financially abused resident in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced visit to deliver findings for a complaint investigation regarding the above mentioned allegation. LPA was welcomed by, identified themselves to, and discussed the purpose of their visit to Residential Administrator Tyre Richards.

On 08/07/2025, the Department received a complaint where it was alleged that a resident (identified as R1) had tried to withdraw a substantial amount of cash from their bank, stating that the purpose of the money was to give to a friend. Per the complaint, it was believed that the friend in question was a caregiver at the facilty. The Department’s investigation consisted of unannounced facility visits, records review, and interviews with staff, residents, and outside sources.

[Continued on LIC 9099-C]

Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Arian Golbakhsh
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20250807160532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DE LAS CAMPANAS
FACILITY NUMBER: 374600488
VISIT DATE: 01/06/2026
NARRATIVE
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[Continued from LIC 9099]

R1 resides in the independent living portion of the facility and has no diagnosis of cognitive impairment. Per review of R1's physician's report dated July 2004, it is noted that R1 can manage their own cash resources. The department had requested from the facility if there was a more recent physician's report on file and it was revealed that R1 had not had any changes in condition that required an updated report. However, the facility conducts annual assessments to monitor resident status. Per review of facility assessments on R1 conducted September 2022, September 2023, and October 2024, R1 is noted to be independent and does not require care and supervision.

Per interview with R1, it was revealed that they have a private caregiver from an outside agency that assists with household tasks, errands, and appointments. R1 explained that they were aware their private caregiver could not accept money or tips from R1. When asked about the incident described in the complaint allegation, it was revealed R1 was preparing for a trip and preferred to travel with cash. R1 revealed they were uncomfortable and offended with being questioned about their reasons for withdrawing money and so they provided the first statement that came to mind.

An outside source interview revealed they had no concerns regarding R1's cognitive status or concerns about R1 being financially abused. This interview corroborated that R1 preferred to travel with cash on hand.

The Department has investigated the complaint alleging financial abuse. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have dismissed the complaint. An exit interview was conducted with Residential Administrator Richards to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Arian Golbakhsh
LICENSING EVALUATOR SIGNATURE:

DATE: 01/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2