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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374601097
Report Date: 02/13/2026
Date Signed: 02/13/2026 01:24:54 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Jose DeLaCruz
COMPLAINT CONTROL NUMBER: 08-AS-20260204085426
FACILITY NAME:CASA DEL SOLFACILITY NUMBER:
374601097
ADMINISTRATOR:VIDA DACANAYFACILITY TYPE:
740
ADDRESS:4290 LAYLA WAYTELEPHONE:
(619) 662-1979
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:6CENSUS: 1DATE:
02/13/2026
UNANNOUNCEDTIME BEGAN:
08:25 AM
MET WITH:Vida DacanayTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff does not ensure that hazard items are stored locked and inaccessible to residents in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jose De La Cruz conducted an unannounced visit regarding the above allegation. LPA was greeted by Licensee Vida Dacanay, to whom he identified himself and explained the purpose of the visit.

The complaint alleged sharp objects and alcoholic beverages being available to residents.

LPA called the reporting party on February 13th, 2026, who reiterated the allegations and retold the observations during the visit. On the same day, LPA visited the facility to do a safety check and toured the facility.


[CONTINUED ON 9099-C]
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Jose DeLaCruz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 08-AS-20260204085426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DEL SOL
FACILITY NUMBER: 374601097
VISIT DATE: 02/13/2026
NARRATIVE
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During the visit, LPA found the sharps drawer unlocked, and more sharps next to the kitchen sink. LPA also found alcoholic beverages on the kitchen cabinet, the refrigerator, and a camper in the backyard. Chemicals were found on the same camper as well as bathrooms and kitchen cabinets.

During today’s visit, LPA found that two residents died on January 2026 while on hospice, however, only R3’s death was reported, while R2’s was not.

Based on records reviewed, LPA observations, and interviews conducted with the client, and staff, the preponderance of evidence, standard has been meet for one allegation regarding sharps being available to the client to be substantiated. During the visit, LPA found that reporting requirements have not been met by the facility. Two deficiencies were cited in accordance with the California Code of Regulations, no civil penalty was assessed.

Reports and Appeal Rights discussed with and provided to Licensee Vida Dacanay. Signature below confirms receipt.
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Jose DeLaCruz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 08-AS-20260204085426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: CASA DEL SOL
FACILITY NUMBER: 374601097
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/27/2026
Section Cited
CCR
87309(a)
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87309(a) Except as specified in subsection (b), the licensee shall ensure that ... poisonous substances, knives... are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by:
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Licensee and staff should ensure that sharp objects and poisonous substances are locked, and access to the backyard camper is locked.
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Based on observation, the licensee did not ensure sharps and poisonous substances are stored in a locked drawer/ cabinet, as well as access to a camper with poisonous substances located in the facility.
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Type B
02/20/2026
Section Cited
CCR
87211(a)(1)(A)
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87211(a)(1)(A) Each licensee... A written report shall be submitted to the licensing agency ... Death of any resident from any cause regardless...
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Licensee shall personally send reports to the department. Send the death report of R2 by due date.
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Based on observation and record review, the licensee did not ensure to send the death report of a resident to CCDS, Licensing Division.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Jose DeLaCruz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Jose DeLaCruz
COMPLAINT CONTROL NUMBER: 08-AS-20260204085426

FACILITY NAME:CASA DEL SOLFACILITY NUMBER:
374601097
ADMINISTRATOR:VIDA DACANAYFACILITY TYPE:
740
ADDRESS:4290 LAYLA WAYTELEPHONE:
(619) 662-1979
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:6CENSUS: DATE:
02/13/2026
UNANNOUNCEDTIME BEGAN:
08:25 AM
MET WITH:Vida DacanayTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff does not serve residents food of good quality
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jose De La Cruz conducted an unannounced visit regarding the above allegation. LPA was greeted by Licensee Vida Dacanay, to whom he identified himself and explained the purpose of the visit.

The complaint alleged that the staff does not serve quality food to residents. Furthermore, food was found past its due date. On the complaint, two individuals who don’t work at the facility are being mentioned, which could mean a safety risk for resident in care.

LPA called the reporting party on February 13th, 2026, who reiterated the allegations and retold the observations during the visit. On the same day, LPA visited the facility to do a safety check and toured the facility.

[CONTINUED ON 9099-C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Jose DeLaCruz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 08-AS-20260204085426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DEL SOL
FACILITY NUMBER: 374601097
VISIT DATE: 02/13/2026
NARRATIVE
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 [CONTINUED FROM LIC9099-A]

While touring the facility, LPA could not find food beyond the expiration date.

While reviewing facility files, LPA found that one of the “adult guests” (AG1) mentioned in the complaint has criminal record clearance and is associated to the facility. Regarding the second person mentioned, (AG2) is AG1’s partner. Per interviews with the facility’s current and only resident (R1), AG2 does not visit the facility often, and in fact, R1 mentioned not knowing AG2.

Based on records reviewed, LPA observations, records review, and interviews conducted with the resident (R1), reporting party (RP), and Licensee, the preponderance of evidence standard has not been met, and the allegation is deemed unsubstantiated.

No deficiencies were cited in accordance with the California Code of Regulations.

SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Jose DeLaCruz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5