1
2
3
4
5
6
7
8
9
10
11
12
13 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced investigation visit to open a complaint investigation regarding the above mentioned allegation. LPA was greeted by and identified herself to Caregiver Rosio Maribel Ferrer. LPA spoke with Administrator Maria Eugenia Castro via telephone and explained the purpose of the visit and the basic elements of the complaint.
During today’s visit, LPA toured the facility, reviewed and obtained copies of facility records, and interviewed staff.
The Department's investigation consisted of observations, records review, and a tour of the facility. LPA conducted a tour of the facility accompanied by Caregiver Ferrer and Administrator via phone and observed the facility's living room, dining room, kitchen, four bedrooms being used for residents, two bathrooms, the garage, and the backyard.
Continued on LIC9099-C page... |