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13 | Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to commence a complaint investigation. LPA identified herself and discussed the allegation mentioned above with Administrator, Raushon Ahmed.
During today's visit, LPA briefly toured the facility, interviewed staff and outside sources. It was alleged the facility does not have hot running water. LPA checked all sink faucets and showers, there was running hot water. LPA observed the hot water temperature today measured at 115 degrees F. Per the Licensee and administrator there have been no issues with the hot water. Staff confirmed the hot water is operating within regulation temperature of 105-120 degrees F. LPA interviewed an outside agency that comes to the facility weekly to provide bed baths for certain residents. The outside agency confirmed the facility has hot water and they have been able to provide bed baths with hot water. Based on observations and interviews, this agency has investigated the complaint alleging facility does not have running hot water. Continued on an LIC 9099C,
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