374604281-4-1-2026-08-AS-APAO-DTLRJ4-20260429130318

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604281
Report Date: 04/01/2026
Date Signed: 04/01/2026 11:31:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2026 and conducted by Evaluator Janet Ngallo

COMPLAINT CONTROL NUMBER: 08-AS-20260325095141

FACILITY NAME:	OAKMONT OF PACIFIC BEACH		FACILITY NUMBER:	374604281
ADMINISTRATOR:	AMIRHOUSEHMAND, SHAWN		FACILITY TYPE:	740
ADDRESS:	955 GRAND AVE		TELEPHONE:	(858) 373-9300
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92109
CAPACITY:	92	CENSUS: 70	DATE:	04/01/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Executive Director Shawn Amirhoushmand		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Facility is in disrepair.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Janet Ngallo conducted an unannounced visit to initiate a complaint investigation regarding the above-mentioned allegation. LPA introduced themselves and disclosed the purpose of the visit and elements of the complaint to Executive Director Shawn Amirhoushmand.

On 03/25/2026, it was alleged that the facility is in disrepair. The department's investigation consisted of interviews, LPA observations, and records review.

(Cont. on LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Janet Ngallo
LICENSING EVALUATOR SIGNATURE:	DATE: 04/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20260325095141

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: OAKMONT OF PACIFIC BEACH	FACILITY NUMBER: 374604281
	VISIT DATE: 04/01/2026

NARRATIVE

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(Cont. from LIC 9099)

Regarding the allegation, interviews reported that a neighboring individual has repeatedly made complaints to the facility about noise, safety hazards, and general disrepair, however, staff reported no structural or maintenance issues inside or outside the building. Staff stated that the neighbor has contacted the facility dozens of times, approached staff in person, and filed multiple complaints with city departments, all of which were investigated and determined to have no validity. Staff further stated that the facility’s mechanical systems, including the exhaust/fan units, were inspected by maintenance personnel and multiple outside vendors, who found no malfunctioning equipment. Interviews indicated that staff identified a single exhaust fan that may have been the source of the noise and turned the fan off. Staff stated that the facility recently passed a fire inspection, and no concerns were cited.

Records review revealed an invoice from an HVAC company for a replacement fan designed to operate more quietly.

LPA Ngallo toured the interior and exterior of the facility with the Executive Director. LPA observed no unusual, loud noises or malfunctioning fan units, and no trash or debris obstructing equipment. LPA observed a coffee shop on the left-hand corner of the property that is attached to the facility structure but operates separately and is undergoing its own permitted construction. A few construction materials were positioned neatly along the side of the building. No hazards were observed in any inspected area.

The Department has investigated the above-mentioned allegation and based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate the allegation and therefore deemed unsubstantiated.

An exit interview was conducted with Executive Director Shawn Amirhoushmand., to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Janet Ngallo
LICENSING EVALUATOR SIGNATURE:	DATE: 04/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2026

LIC9099 (FAS) - (06/04)

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