374604411-2-10-2026-08-AS-LTEZ-DT8UZL-20260417160140

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604411
Report Date: 02/09/2026
Date Signed: 02/10/2026 02:32:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2025 and conducted by Evaluator Ramin Hashemi

COMPLAINT CONTROL NUMBER: 08-AS-20251215140338

FACILITY NAME:	LA MAREA SENIOR LIVING		FACILITY NUMBER:	374604411
ADMINISTRATOR:	MATTHEW RYAN		FACILITY TYPE:	740
ADDRESS:	5592 EL CAMINO REAL		TELEPHONE:	(442) 325-3510
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92008
CAPACITY:	125	CENSUS: 108	DATE:	02/09/2026
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Executive Director Johnathan Thomas		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff did not prevent an adult at the facility from touching a resident inappropriately

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Johnathan Thomas.

On 12/16/2025, it was alleged " Staff did not prevent an adult at the facility from touching resident inappropriately." The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review.

Regarding the allegation, " Staff did not prevent an adult at the facility from touching resident inappropriately.", it was alleged that Resident 1 (R1) had been sexually assualted by a facility staff member during an event held at the facility.

(Continued on LIC 9099C, Page 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Ramin Hashemi
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 08-AS-20251215140338

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: LA MAREA SENIOR LIVING	FACILITY NUMBER: 374604411
	VISIT DATE: 01/28/2026

NARRATIVE

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(continued from LIC9099, Page 1)
Staff interviews revealed that Staff 1 (S1) and Staff 2 (S2) were alerted to the alleged incident on 12/12/25. S2 attested that a caregiver was assisting R1 when they told the caregiver they were sexually assaulted by someone at the facility back in June 2025. S1 notified police of the incident, and an investigation was opened. S2 spoke with family of R1 to notify them that the facility took the accusation seriously and made accommodations to make R1 feel safe at the facility while the investigation took place. Staff 3 (S3), whom sees R1 on a regular basis, stated in an interview that they were not aware of anyone hurting R1 and that R1 rarely leaves their room.

Resident interviews revealed that R1 was unable to consistently describe the incident that took place. R1 stated that they believed a facility staff member was responsible for the alleged abuse. Additionally, R1 stated to the investigator they enjoy staying in their room, which corroborated staff interviews.

Records review revealed that in a physician’s report dated on 8/31/2025, R1 is currently diagnosed with Major Neurocognitive Disorder.

Outside Source interviews revealed that Outside Source 1 (OS1) was with R1 the entire day during the June 2025 event at the facility. OS1 confirmed that no one could have abused R1 during that time and that no such incident occurred. OS1 continued to state to the investigator that R1’s diagnosis had contributed to the alleged event and stated they had no concerns with the facility or that R1 was at risk for being sexually abused by facility staff.

Based on interviews, Investigator observations, and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with ED Johnathan Thomas, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Ramin Hashemi
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026

LIC9099 (FAS) - (06/04)

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