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13 | Licensing Program Analyst (LPA), Renita Hall conducted an unannounced complaint visit to deliver findings regarding the above-mentioned allegations. LPA gained access to the facility, identified herself, and met with the caregiver Kathia Badilla to discuss the purpose of the visit.
The Department’s investigation consisted of interviews with staff, residents, outside sources, and review of records.
The allegation that staff dropped residents during transfers has not been corroborated with interviewees. The inflated bed was not part of the Licensee's jurisdiction of responsibility. However, the outside source had been notified and was in the process of replacing the bed.
Continuance on 9099 C |