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25 | Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA was greeted by the front desk receptionist and then met with Executive Director Randal Newton, LPA then discussed the purpose of the visit.
During the visit, LPA interacted with staff and residents and obtained facility records.
An exit interview was conducted with Randal Newton and copy of this report along with Licensee Rights (LIC 9058 3/22) was provided to Randal Newton whose signature below verifies receipt of these rights. |