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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604869
Report Date: 05/22/2025
Date Signed: 05/22/2025 02:51:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2025 and conducted by Evaluator Renita Hall
COMPLAINT CONTROL NUMBER: 08-AS-20250515094245
FACILITY NAME:BARON'S LOVING CARE - ALPINEFACILITY NUMBER:
374604869
ADMINISTRATOR:NORTON,AGNIESZKAFACILITY TYPE:
740
ADDRESS:1417 TAVERN ROADTELEPHONE:
(858) 344-1990
CITY:ALPINESTATE: CAZIP CODE:
91901
CAPACITY:12CENSUS: 9DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
01:41 PM
MET WITH:Angie Norton, AdministratorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility is malodorous
Staff interfered with resident's visitation rights
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) conducted an unannounced visit to the facility to investigate the above allegations. During the visit, LPA toured the facility and did not detect any malodorous smells of urine or feces. The facility appeared to be clean and maintained at the time of the visit.

LPA interviewed Resident 1 (R1), who, per LIC 602 documentation, does not have any cognitive impairments. R1 was alert and oriented during the interview and stated they were aware of the allegations made against the facility. R1 reported that they no longer wish to receive visits from the individual who made the allegations, as that person caused a disturbance and made false claims about the facility’s cleanliness.

R1 expressed satisfaction with the care they are receiving, stating they are happy at the facility and that it is clean with no issues to report. No deficiencies cited.

Continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Powell
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20250515094245
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: BARON'S LOVING CARE - ALPINE
FACILITY NUMBER: 374604869
VISIT DATE: 05/22/2025
NARRATIVE
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Based on the information obtained, there is no evidence to support the allegations that the facility is malodorous or that staff interfered with R1’s visitation rights. A finding that is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted with Angie Norton, Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Licensee, and her signature on this report confirms receipt of the Licensee Rights.
SUPERVISORS NAME: Denise Powell
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2