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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100019
Report Date: 04/18/2023
Date Signed: 04/18/2023 08:52:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2023 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20230223092102
FACILITY NAME:GUERRA, DINA FAMILY CHILD CAREFACILITY NUMBER:
376100019
ADMINISTRATOR:DINA GUERRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 252-2062
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:14CENSUS: 6DATE:
04/18/2023
UNANNOUNCEDTIME BEGAN:
08:18 AM
MET WITH:Dina Guerra TIME COMPLETED:
09:05 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1.Provider yells at day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/18/23 at 8:18 AM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegation. Upon arrival, LPA met with Licensee Dina Guerra and helper Maria Arriga Castro and toured the facility. Census was 6 children. Based upon information obtained from observations and interviews with complainant, staff member, it is determined that even though the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted and report and appeal rights were reviewed with Licensee Dina Guerra. Notice of site visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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