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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376101083
Report Date: 04/03/2025
Date Signed: 04/09/2025 10:16:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20250310102552
FACILITY NAME:ALZERKANY, METHAK FAMILY CHILD CAREFACILITY NUMBER:
376101083
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Methak AlzerkanyTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Licensee neglect resulted in day care child sustaining an injury.
INVESTIGATION FINDINGS:
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On 4/3/25 at 9:00 am, Licensing Program Analyst (LPA), Gerald Poindexter, made an unannounced visit to deliver the findings of a complaint investigation initiated on 3/10/25. LPA met with the licensee, Methak Alzerkany. Also, present and assisting with Arabic translation was the licensee's adult son Abdulla Alsudany. There were two day care children present druing the the visit.

The Department investigated the allegation of “Licensee neglect resulted in day care child sustaining an injury.” During the investigation, the Department's Investigation Bureau (IB) visited the facility and assumed the investigation, conducted interviews with parents, staff, children in care and law enforcement personnel. Pertinent records were reviewed. LPA Poindexter also conducted a visit to the facility to gather facility documents. Based on the information obtained, there was no corroborating evidence to conclusively support or disprove the allegation. Therefore, the allegation is determined to be unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20250310102552
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ALZERKANY, METHAK FAMILY CHILD CARE
FACILITY NUMBER: 376101083
VISIT DATE: 04/03/2025
NARRATIVE
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A finding of unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies are cited. The exit interview was conducted with the licensee Methak Alzerkany. Appeal Rights and licensing report was reviewed with the licensee. Signature at the bottom of this report confirms receipt. A Notice of Site Visit was provided during this visit and must remain posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2