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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376101626
Report Date: 12/08/2025
Date Signed: 12/08/2025 11:57:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2025 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20251027163314
FACILITY NAME:ORAHA, RANDA & NADIR FAMILY CHILD CAREFACILITY NUMBER:
376101626
ADMINISTRATOR:RANDA & NADIR ORAHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 715-8582
CITY:LAKESIDESTATE: CAZIP CODE:
92040
CAPACITY:14CENSUS: 3DATE:
12/08/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Randa & Nadir OrahaOTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Provider operates over the capacity.
INVESTIGATION FINDINGS:
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On 12/8/25 at 11:00AM, licensing Program Analyst (LPA) Annette Sutherland conducted an Unannounced complaint to deliver findings regarding the above allegation from a complaint received on 10/27/25 . Upon arrival at the facility, LPA met with LIcensee Randa and co - licnseee husband Nadir Oraha. LPA explained the purpose of the visit and was granted entry into the home.3 day care children were present at the time of the visit. The complaint alleged that the Provider operates over the capacity. During the course of the investigation, LPA conducted an investigation interview in which licensee confirmed the overlapping on 9/30/25. LPA was unable to get any feedback from parents of children in care. Additionally, time sheets provided and signed by the licensee documented that over 14 children were in care on 9/30/25. Licensee reviewed time sheets with LPA and verbally confirmed the times and licensee provided a written declaration to the Department confirming this. Based on information obtained through licensee interview and a review of supporting documentation, it has been determined that the allegation is valid. The preponderance of evidence standard has been met; therefore, the allegation is deemed SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 102416.5(a)the deficiency is being cited on the attached LIC 9099D. Exit interview conducted, and report was reviewed with the licensee. A notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20251027163314
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ORAHA, RANDA & NADIR FAMILY CHILD CARE
FACILITY NUMBER: 376101626
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/08/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/08/2025
Section Cited
CCR
102416.5(a)
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102416.5 Staffing Ratio and Capacity (a)The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.

This requirement was not met as evidenced by:
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Correction has been made. Licensee states that the number of children enrolled and that their care schedules have been adjusted to return the facility to complaince.Licnesee will provide an attendence sheet for children in care to show that she undestands that she can not take care of more then 14 children at one time.
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Based on record review and interview, the licensee did not comply with the section cited as it is verified they provided care for up 15-16 children at one time, Licensee is currently cleared to care for up to 14, posing a potential threat to the health, safety and/or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2