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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105023
Report Date: 03/23/2023
Date Signed: 03/27/2023 09:43:47 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2023 and conducted by Evaluator Jennifer Lott
COMPLAINT CONTROL NUMBER: 51-CC-20230216110559
FACILITY NAME:CHILDREN'S CHOICE ACADEMYFACILITY NUMBER:
376105023
ADMINISTRATOR:KRISTEN GEORGEFACILITY TYPE:
850
ADDRESS:9748 LOS COCHES ROAD, SUITE 12TELEPHONE:
(619) 561-1178
CITY:LAKESIDESTATE: CAZIP CODE:
92040
CAPACITY:74CENSUS: 48DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Director, Josie Debus TIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Licensee did not report incidents to responsible parties
Licensee did not meet day care child's toileting needs
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Lott conducted an unannounced licensing inspection to deliver finds for the above mentioned allegations. LPA was greeted at the front of the facility by Director, Josie Debus and granted entry after identifying herself and disclosing the purpose of her visit.

It is alleged that on or about February 2023, that staff did not report an incident to responsible parties. Interviews conducted with staff and parents revealed that although notification was received by day care staff informing them of child #1’s (C1) communicable disease, it was not reported to licensing or to parents/responsible parties.

Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20230216110559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376105023
VISIT DATE: 03/23/2023
NARRATIVE
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It was also alleged that the licensee did not meet the daycare child’s toileting needs. During LPA’s record review, it was discovered that C1’s pre admission health history stated that C1 was not toilet trained, therefore needing assistance with toileting. Interviews with parents also revealed that children are being sent home in soiled clothing due to their toileting needs not being met.

This agency has investigated the complaint alleging staff did not report an incident to responsible parties and licensee did not meet the day care child’s toileting needs. Based on LPA’s review of records and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited per California Code of Regulations, Title 22, Division 6 on the attached 9099D. An exit interview was conducted and report was reviewed with Director, Debus. A notice of site visit was given, and must remain posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20230216110559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376105023
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/06/2023
Section Cited
CCR
101212(f)
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Reporting Requirements -( f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by:

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Director states that they have a clear understanding about the reporting requirements. A declaration will be submitted to CCL by POC date via fax or email.
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On or about February 2023, Child #1 (C1) came down with a communicable disease. Although parents reported the incident to the facility, the licensee did not notify licensing or parents about the illness. This poses a potential health and safety risk to children in care.
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Type B
04/06/2023
Section Cited
CCR
101229(a)
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Responsibility for Providing Care and Supervision - The licensee shall provide care and supervision as necessary to meet the child’s needs. This requirement was not met as evidenced by:
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Director states they will develop a plan to ensure that children have completed potty training. This will include a written plan of communication between parents and teachers. This will be submitted to CCL by POC date by fax or email.
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Based on LPA’s record review and interviews, the licensee did not comply by not following C1’s pre admission health history. This poses a potential health risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3