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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105061
Report Date: 09/20/2024
Date Signed: 09/20/2024 12:59:22 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/12/2024 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20240912185535
FACILITY NAME:KIDDIE STARS INC.FACILITY NUMBER:
376105061
ADMINISTRATOR:MAYRA MEZAFACILITY TYPE:
850
ADDRESS:621 SOUTH RANCHO SANTA FE ROADTELEPHONE:
(760) 216-9518
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:40CENSUS: 15DATE:
09/20/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Director, Mayra MezaTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Licensees did not include the child care center license number on all advertisements.
INVESTIGATION FINDINGS:
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On 9/20/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit for a complaint received on 9/12/24. The LPA met with the Director, Mayra Meza and toured the facility. There were 15 children and 4 staff present.

Based on the information obtained from observation, file reviews, and staff interviews, it was determined that Licensees did not include the child care center license number on signage advertising and on their website. The signs posted outside of the facility that are intended to attract clients for enrollment do not contain the facility license number.

The preponderance of the evidence has been met and therefore, the above allegation is found to be SUBSTANTIATED. Type B Violation was cited. Refer to the next page LIC 809-D for deficiency citation. The exit interview was conducted with the Director, Mayra Meza. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240912185535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDDIE STARS INC.
FACILITY NUMBER: 376105061
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/07/2024
Section Cited
CCR
1596.861(a)
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License number; use in advertisements; publications, or announcements
(a) Each child day care facility licensed under this chapter, Chapter 3.5 (commencing with Section 1596.90), or Chapter 3.6 (commencing with Section 1597.30) shall reveal its license number in all advertisements, publications, or announcements made with the intent to attract clients. This requirement was not met as evidenced by:
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Director states they will correct the signs and the website to reflect the facility number and submit proof to the Dept. by 10/7/24.
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Based on observation and staff interviews conducted by LPA, licensee has signage and a website meant to attract clients that does not contain their facility number. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2