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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105074
Report Date: 02/15/2023
Date Signed: 02/15/2023 10:24:28 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2022 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20221208085622
FACILITY NAME:EVERBROOK ACADEMY DBA PRESTIGE PRESCHOOL ACADEMYFACILITY NUMBER:
376105074
ADMINISTRATOR:AIMEE AINSWORTHFACILITY TYPE:
850
ADDRESS:7150 RANCHO SANTA FE ROADTELEPHONE:
(760) 891-0902
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:146CENSUS: 46DATE:
02/15/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director, Patricia MunozTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Staff did not assist child with toileting as needed.

Child was not accorded dignity.
INVESTIGATION FINDINGS:
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On 2/15/23, at approximately 9:13am, Licensing Program Analysts (LPAs) Saraliz Velando and Selina Siao conducted an unannounced complaint visit for the purpose of delivering findings for a complaint received on 12/8/22. LPAs met with the new Director, Patricia Munoz and toured the facility. There were 6 staff and 46 children present. This incident occurred on 12/7/22. The child was being supervised while playing outdoors by a staff member that was relieving the regular teacher for a 15-minute break. The child asked the staff member to use the restroom and decided to wait for the regular teacher to return from her break. When the teacher returned from her break, the relief staff let her know the child needed to use the restroom. While the teacher rounded up the children, the child had a potty accident.
Based on the information obtained from parent and staff interviews, it is determined that staff did not assist in toileting and the child was not accorded dignity. The preponderance of the evidence has been met and therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, regulation number 101223(a)(3). The deficiency is being cited on the attached LIC9099D. Exit interview was conducted with director, Patricia Munoz. Appeal Rights and licensing report was reviewed with the Director. A notice of site visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20221208085622
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: EVERBROOK ACADEMY DBA PRESTIGE PRESCHOOL ACADEMY
FACILITY NUMBER: 376105074
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/21/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights - (a) The licensee shall ensure that each child is accorded... personal rights:(3)To be free from…including... interference with functions of daily living including toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
This requirement was not met as evidenced by:
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Director will conduct a training with all staff on 2/20/23 and will submit proof of the training agenda and staff sign in sheet by 02/21/2023.
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Based on parent and staff interviews, the licensee did not assist a child with toileting. This poses a potential risk to the health and safety of children in care.
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Type B
03/06/2023
Section Cited
CCR
101223(a)(1)
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Personal Rights - (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:

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Director stated that she conducted a training with the staff members on 2/20/23 that includes the proper procedures on what to do when a child needs to use the restroom. Which includes diaper changing and
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On 12/07/22, staff did not attend to a child that was crying at the playground as she had urinated on her clothes, shoes and was soaked in urine. This poses a potential risk to the health and safety of children in care.
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soiled clothes procedures. Director will submit the training agenda along with the staff members signed in sheet to Licensing no later than 03/06/23.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2