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13 | On 07/21/2023 at 10am, Licensing Program Analyst (LPA) Selina Siao made an unannounced complaint visit for the complaint received on 06/26/2023 for the purpose of delivering findings on the above reference allegations. The initial investigation was conducted by LPA Siao on 06/28/2023. Upon arrival, LPA met with Director Yvette Jackson and conducted a tour of the classrooms to gather census. Appropriate ratios were observed, and staff members have the required background clearances and are associated to the facility. It was alleged that staff handles day care children in a rough manner and yells at day care children. Throughout the course of investigation, interviews were conducted with several staff members, several day care children and several day care parents. Based on information obtained there were conflicting information regarding the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with the Director. A notice of site visit was given and must remain posted for 30 days. |