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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105100
Report Date: 07/21/2023
Date Signed: 07/21/2023 10:25:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2023 and conducted by Evaluator Selina Siao
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230626102439
FACILITY NAME:MERRY GO AROUND - PRESCHOOLFACILITY NUMBER:
376105100
ADMINISTRATOR:YVETTE JACKSONFACILITY TYPE:
850
ADDRESS:9175 KEARNY VILLA ROADTELEPHONE:
(858) 536-1008
CITY:SAN DIEGOSTATE: CAZIP CODE:
92126
CAPACITY:60CENSUS: 32DATE:
07/21/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Yvette JacksonTIME COMPLETED:
10:35 AM
ALLEGATION(S):
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9
Staff handles day care children in a rough manner while in care.

Staff yells at day care children while in care.
INVESTIGATION FINDINGS:
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2
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On 07/21/2023 at 10am, Licensing Program Analyst (LPA) Selina Siao made an unannounced complaint visit for the complaint received on 06/26/2023 for the purpose of delivering findings on the above reference allegations. The initial investigation was conducted by LPA Siao on 06/28/2023. Upon arrival, LPA met with Director Yvette Jackson and conducted a tour of the classrooms to gather census. Appropriate ratios were observed, and staff members have the required background clearances and are associated to the facility. It was alleged that staff handles day care children in a rough manner and yells at day care children. Throughout the course of investigation, interviews were conducted with several staff members, several day care children and several day care parents. Based on information obtained there were conflicting information regarding the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with the Director. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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