376105104-5-23-2024-51-CC-RASW-D6G3H7-20240621181527

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376105104
Report Date: 05/23/2024
Date Signed: 05/23/2024 01:52:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2024 and conducted by Evaluator Patrick Ma

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20240404112836

FACILITY NAME:	RHOADES PRESCHOOL		FACILITY NUMBER:	376105104
ADMINISTRATOR:	CHERYL MOLENKAMP		FACILITY TYPE:	850
ADDRESS:	520 BALOUR DRIVE		TELEPHONE:	(408) 973-7320
CITY:	ENCINITAS	STATE: CA	ZIP CODE:	92024
CAPACITY:	80	CENSUS: 38	DATE:	05/23/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Cheryl Molenkamp		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Facility staff are not safeguarding daycare children against harm
Staff left day care children unattended in bathroom
Facility does not ensure the environment is safe from hazards
Staff did not properly notify day care children's parents of incidents

INVESTIGATION FINDINGS:

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On 5/23/24 at 9:00am, LPA Patrick Ma made an unannounced complaint visit for the complaint received on 4/4/24 for the purpose of continuing the investigation of the above reference allegations. LPA met with Director, Cheryl Molenkamp. LPA conducted staff interviews, reviewed relevant documents and files, and observed classrooms.

Based on the information obtained during interviews, observations, and documentation obtained there was insufficient evidence to prove that the allegations have occurred. Although incidents have occurred where children have acted aggressively/impulsively toward other children, records indicate the facility took timely and appropriate measures to reduce behaviors and continued to adjust in order to meet the needs of all the children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:	DATE: 05/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20240404112836

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RHOADES PRESCHOOL	FACILITY NUMBER: 376105104
	VISIT DATE: 05/23/2024

NARRATIVE

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*****THIS IS AN AMENDED DOCUMENT DELIVERED ON 5/31/24*****

Facility had parent meetings and made efforts to partner with parents, provided additional teacher training, developed behavioral logs to track and understand behaviors, additional supervision during outdoor activities were added, children’s problem solving and appropriate touching curriculum was incorporated, and ultimately, parents would be asked to pick up their child if incident warranted, and notified continued aggressive/impulsive behaviors would jeopardize child’s enrollment.

Investigation interviews conducted and classroom observations provided insufficient evidence children bathroom use are unsupervised. During site visits on 4/12/24, 4/23/24, and 5/23/24 staff was observed supervising one or multiple children using the bathroom and helping when requested.

Investigation interviews indicate coat racks bolted against the wall have fallen on a couple of occasions in a couple of classrooms and were quickly remounted by maintenance but has never been a potential hazard to children when used as intended. During site visits on 4/12/24, 4/23/24, and 5/23/24 coat racks were secure and observed in good repair.

Based on the information obtained during interviews and documentation obtained there was insufficient evidence that parents were not notified of incidents observed involving their children. Some families did not respond to LPA’s efforts to contact them, therefore some incidents could not be confirmed or denied if they occurred or if they were notified. Per regulations, parents may be notified of incidents verbally and/or provided written notices by the end of the day.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated.

Exit interview conducted and report was reviewed with the Director Cheryl Molenkamp. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:	DATE: 05/31/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2024

LIC9099 (FAS) - (06/04)

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