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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105123
Report Date: 05/23/2024
Date Signed: 05/28/2024 07:02:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240517102744
FACILITY NAME:BAMBINI MONTESSORI SPANISH ACADEMYFACILITY NUMBER:
376105123
ADMINISTRATOR:CINDY QUINTANA ROOFACILITY TYPE:
850
ADDRESS:616 NORTH COAST HIGHWAY 101TELEPHONE:
(760) 419-0003
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:67CENSUS: 33DATE:
05/23/2024
UNANNOUNCEDTIME BEGAN:
02:17 PM
MET WITH:Cindy Quintana RooTIME COMPLETED:
08:00 PM
ALLEGATION(S):
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Day care is out of ratio
INVESTIGATION FINDINGS:
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On 5/23/24 at 2:17pm, LPA Patrick Ma made an unannounced visit to initiate an investigation, for the complaint received on 5/17/24, regarding the above allegation. LPA ran the door bell multiple times but nobody came to answer the gate untii staff Sara Ruiz (S3) came to the gate at 2:21pm. Staff provide badge and introduced himself but staff did not open the gate and stated she would get the person in-charge. Staff Danica Castillo open the gate and welcomed LPA to the school. LPA stated purpose of the visit. LPA observed staff S3 leave children in her classroom to answer the door for LPA. LPA toured the faciltiy with Ms. Castillo. Director/Licensee,Cindy Quintana Roo arrived to the facility at 3:15pm. LPA advised Licensee to ensure there is available staff to answer the gate and maintain appropriate ratios in the future through the use of facility communication and Director or staff in charge is able to hear the door bell. Present in the facility were 33 daycare children in 3 rooms with 4 staff. LPA conducted staff interviews, made a confidential names list, received a copy of the children’s roster, and reviewed staff files.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20240517102744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BAMBINI MONTESSORI SPANISH ACADEMY
FACILITY NUMBER: 376105123
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/24/2024
Section Cited
CCR
101216.3(a)
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There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by:
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Director stated she will complete a schedule that ensures each classroom will be supervised by staff that has proof of teacher qualifications at the facility and provide proof of qualifications by 5/24/24.
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Based on observation and records review facility lacked the required records and appropriate transcripts as proof of staffs' qualifications to supervise children which poses an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 51-CC-20240517102744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BAMBINI MONTESSORI SPANISH ACADEMY
FACILITY NUMBER: 376105123
VISIT DATE: 05/23/2024
NARRATIVE
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Based on the information obtained during interviews, observations, and documentation reviewed staff S2 and S5 supervising 10 toddlers in Room 1 did not have have proof of teacher qualifications, in Room 3 staff S3 was providing care to 11 children but her transcripts did not qualify under a regulation accredited college, and in Room 2 staff S3, supervising 12 children, was also missing proof of teacher qualifications. Due to the lack of proof of qualifications the classes were out of ratio.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. The deficiency is being cited on the attached LIC 9099D.

LPA Patrick Ma informed licensee Cindy Quintana Roo that this report dated 5/23/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Patrick Ma informed the licensee to provide a copy of this licensing report dated 5/23/24 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the Director/Licensee Cindy Quintana Roo. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4