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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105179
Report Date: 03/21/2025
Date Signed: 03/21/2025 01:43:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2024 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20241223110519
FACILITY NAME:BAMBINI MONTESSORI SPANISH ACADEMYFACILITY NUMBER:
376105179
ADMINISTRATOR:CINDY QUINTANA ROOFACILITY TYPE:
860
ADDRESS:616 NORTH COAST HIGHWAY 101TELEPHONE:
(760) 419-0003
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:62CENSUS: 48DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Cindy Quintana RooTIME COMPLETED:
12:44 PM
ALLEGATION(S):
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1. Staff did not keep day care child's information confidential.
2. Staff did not provide responsible party with day care child's records.
INVESTIGATION FINDINGS:
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On 3/21/25 at 12:00 PM, Licensing Program Analyst Annette Sutherland conducted an unannounced inspection visit for the purpose of delivering findings on the above referenced allegations. LPA met with Direcotr Cindy Quintana Roo . During today's visit, there were 48 children with 10 staff members in 3 classrooms. During the investigation, LPA reviewed relevant documentation and conducted interviews. Information obtained during the investigation confirmed that a staff member shared confidential information about children with an unauthorized party on one verified occasion. Based on the information obtained during file reviews and interviews, It was also determined that childs records were not provided at parents’ request. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code are being cited on the attached LIC 9099D. Exit interview was conducted with Director Cindy Quintana Roo and a Notice of Site Visit was provided. Notice of Site visit was given, posted and will remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20241223110519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BAMBINI MONTESSORI SPANISH ACADEMY
FACILITY NUMBER: 376105179
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/27/2025
Section Cited
CCR
101221(c)
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101221 Child's Records (c) All information and records obtained from or regarding children shall be confidential. This requirement is not met as evidenced by:
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Correction has been made. LPA provided cpoy of regualtion. Director will provide a written statement stating she understands the regulation. Correction will be sent to LPA Annette.Sutherland@dss.ca.gov by 3/27/25..
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Facility disclosed confidential information of children in care which poses a potential health, safety and personal rights risk to children in care.
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Type B
03/21/2025
Section Cited
CCR
101221(e)
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101221 ( e) A child records shall also be open to inspection by the child authorized representative. This requirement was not met as evidenced by:
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Correction has been made and parents were provided a copy of childs file.
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Based upon interviews, the facility, denied the parent access to Child #1's file upon disenrollment. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2