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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300004
Report Date: 03/16/2021
Date Signed: 03/16/2021 03:55:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2021 and conducted by Evaluator Joelle Redding
COMPLAINT CONTROL NUMBER: 51-CC-20210128122652
FACILITY NAME:MONTESSORI SCHOOL OF SAN MARCOSFACILITY NUMBER:
376300004
ADMINISTRATOR:THILINIE MESSINGERFACILITY TYPE:
850
ADDRESS:800 WEST MISSION ROADTELEPHONE:
(760) 891-0580
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:56CENSUS: DATE:
03/16/2021
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Director Thilinie "Tilly" MessingerTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Child was left without supervision
Facility did not report an incident timely
INVESTIGATION FINDINGS:
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On 3/16/2021 @ 3:00 p.m. LPA Joelle Redding conducted a virtual visit due to Covid 19 restrictions. The purpose of this visit is to deliver findings on the above-referenced allegations. During the investigation LPA conducted interviews with Director, staff and potential witnesses and reviewed pertinent documentation. Per the Director, Child #1 was left behind, sleeping in her classroom, during an evacuation due to a fire on the hill behind the facility. She was retreived approximately 5 to 7 minutes later when it was determined that she was not with her group. Further, the Director stated that she was unaware that the evacuation and the child left behind was to be reported to Licensing. Based on the information obtained via interviews and review of documentation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies per California Code of Regulations, Title 22, are being cited on the attached LIC 9099Ds. Appeal Rights (1/16) were discussed. Per Covid-19 regulation, the Licensing report and Appeal Rights are being delivered via email. Facilty's reply to this email is considered confirmation of receipt.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20210128122652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MONTESSORI SCHOOL OF SAN MARCOS
FACILITY NUMBER: 376300004
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/17/2021
Section Cited
CCR
101229(a)
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Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1). This requirement was not met as evidenced by:
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Director states that following the incident, she addressed staff with regard to new protocol regarding evacuation procedures and an emergency drill was conducted on 1/21. Each classroom is now equipped with an emergency backpack containing snacks, water, first aid kit and emergency contact information. Director will incorporate transition and supervision
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Director's confirmation that Child #1 was left behind, asleep in the classroom, for approximately 5 to 7 minutes during an evacuation prompted by a fire on the hillside behind the school. This is an immediate hazard to children in care.
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procedures in each staff meeting and will submit the agenda and roster for the next staff meeting( to be scheduled in the second week of April) to Licensing as proof of correction along with the new evacuation procedures.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 51-CC-20210128122652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MONTESSORI SCHOOL OF SAN MARCOS
FACILITY NUMBER: 376300004
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/16/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/23/2021
Section Cited
CCR
101212(d)(1)(C)
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Reporting Requirements. Upon the occurrence...of any of the events specified in (d)(1).. a report shall be made to the Department within the Department's next working day... Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.
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Director has already submitted the Unusual Incident Report as of 1/29. Director states that she will submit a signed, written statement that she has read and understands the requirements of Title 22 Regulation Section 101212, by the plan of correction date of 3/23/21.
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This requirement has not been met as evidenced by:

Director informed LPA during an interview that she was unaware she was to report that a child was left behind during a fire evacuation on 1/14/21. This is a potential hazard to chidlren in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20210128122652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MONTESSORI SCHOOL OF SAN MARCOS
FACILITY NUMBER: 376300004
VISIT DATE: 03/16/2021
NARRATIVE
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Note: Per Assembly Bill 633 (Parent Notification Requirements) the facility is to provide a copy of this Licensing Report to the parents of all children currently enrolled as well as any children newly enrolled over the next 12 month period. Parents are to sign form LIC 9224, Acknowledgment of Receipt of Licensing Reports and the form is to be kept in each child's file for Licensing's review. In addition, this Licensing report is to be posted along with the Notice of Site Visit for 30 days.
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 4