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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300013
Report Date: 09/01/2021
Date Signed: 09/01/2021 11:08:14 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2021 and conducted by Evaluator Ana Noble
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210824142339
FACILITY NAME:CHILDREN'S PARADISE INC-BOBIERFACILITY NUMBER:
376300013
ADMINISTRATOR:BRITTNEY SPENCERFACILITY TYPE:
850
ADDRESS:700 BOBIER DRIVETELEPHONE:
(760) 842-5810
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:84CENSUS: 63DATE:
09/01/2021
UNANNOUNCEDTIME BEGAN:
06:55 AM
MET WITH:Brittney SpencerTIME COMPLETED:
11:20 PM
ALLEGATION(S):
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Personal Rights: Facility is not following Covid-19 mandates.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Ana Noble and Nasha King arrived at this facility and met with Marissa Magorien, Lead Staff at the entrance of the facility. LPAs informed Ms. Magorien of the purpose of this visit, to conduct an investigation into the above allegation. LPAs toured the facility, conducted census and interviewed staff. Lisa Hicks-Director of Human Resources and Britteny Spencer-Director arrived after LPAs arrival and tour of facility, at that time LPAs met and informed both Ms. Hicks and Ms. Spencer of pupose of the visit.

It was reported that the facility is not following COVID-19 mandates, the facility is not following the California Department of Public Health (CDPH) guidelines regarding face-coverings. The following was observed during tour of the facility: On 09/01/2021, Brittney Spencer, Director did not ensure the personal rights of persons in care to safe and healthful accommodations and engaged in conduct inimical to the health, welfare, and safety of persons in care, in that facility staff, Melissa Garcia Camacho and all children observed, did not wear face coverings while in the facility, as required by the CA Dept. of Public Health Guidance on the Use of Face Coverings issued July 28, 2021, and an individual mask exception did not apply.

See LIC 9099C for continuance of this report.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Ana Noble
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20210824142339
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC-BOBIER
FACILITY NUMBER: 376300013
VISIT DATE: 09/01/2021
NARRATIVE
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Based on LPA’s observations and interviews conducted, the facility is not following the California Department of Public Health (CDPH) guidelines regarding face coverings. Upon arrival LPA observed one staff and all the children present during tour of the facility not wearing face coverings. In addition, information obtained during the investigation revealed that the facility does not require children to wear face coverings and does not enforce the face coverings for staff at all times.

This agency has investigated the allegation of Facility is not following Covid-19 mandates, of staff not wearing face coverings and are not requiring children to wear face coverings, the above allegation is SUBSTANTIATED.

A Notice of Site Visit was posted.



An exit interview was conducted, appeal rights discussed and provided along with a copy of this report to Ms. Spencer on this date. A copy of this report must be made available to the public upon request for three years.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Ana Noble
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20210824142339
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC-BOBIER
FACILITY NUMBER: 376300013
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/01/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/07/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights - (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by facility not requiring any children to wear face covering and not
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Ms. Spencer, DIrector agrees to stay in compliance with requirements set forth by the California Department of Public Health and provide a letter to staff and parents, parents currently enrolled and future enrollees, that informs them of the facility’s approach to masking of staff and children in accordance with CDPH submit by 9/7/2021
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enforcing staff to wear face coverings. During today's inspection LPAs observed Ms. Garcia Camacho, with no face covering and all the children were also not wear face covering as required by the California Department of Public Health. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Ana Noble
LICENSING EVALUATOR SIGNATURE:

DATE: 09/01/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3