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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300013
Report Date: 06/08/2023
Date Signed: 06/08/2023 10:41:14 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2023 and conducted by Evaluator Cindy Hamilton
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230323152020
FACILITY NAME:CHILDREN'S PARADISE INC. - BOBIERFACILITY NUMBER:
376300013
ADMINISTRATOR:KENDALL ABUDFACILITY TYPE:
850
ADDRESS:700 BOBIER DRIVETELEPHONE:
(760) 842-5810
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:84CENSUS: 65DATE:
06/08/2023
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Kendall Abud, DirectorTIME COMPLETED:
10:47 AM
ALLEGATION(S):
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Staff did not use universal precautions with day care children present.
INVESTIGATION FINDINGS:
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On June 8, 2023, at 9:57 a.m., Licensing Program Analyst (LPA) Cindy Hamilton, met with Children’s Paradise-Bobier (CCC) Director Kendall Abud to deliver the findings for the above stated allegation.  During the investigation, LPA Hamilton conducted interviews with three staff and reporting party.  LPA Hamilton conducted a health and safety inspections of the CCC on March 30, 2023 and May 17, 2023 and no safety concerns were noted.  LPA obtained and reviewed the facility’s class rosters, Ouch Reports and other pertinent documentation.

On March 15, 2023, Community Care Licensing (CCL) received information stating staff did not use universal precautions with day care children present. It was alleged that staff was using a broom to clear food from the tables in the classroom after lunch or snack. Confidential interviews confirmed that this was being done and was witnessed in Room #5. Another confidential interview disclosed that the CCC has a process for cleaning the tables that does not include using a broom to clean or clear tables.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20230323152020
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - BOBIER
FACILITY NUMBER: 376300013
VISIT DATE: 06/08/2023
NARRATIVE
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Based on confidential interviews, the preponderance of evidence has been met and the allegation that staff did not use universal precautions with day care children present is substantiated. The facility is cited for Title 22, Section 101238 (a) Building and Grounds which poses a potential health, safety and/or personal rights risk to children in care.

An exit interview was conducted, this report, appeal rights and Notice of Site Visit was explained and provided to Director. Director was reminded that the Notice of Site Visit must be posted for 30 consecutive days and failure to post the notice will result in civil penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20230323152020
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC. - BOBIER
FACILITY NUMBER: 376300013
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/06/2023
Section Cited
CCR
101238(a)
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Building and Grounds 101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by:
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Director agreed to retrain staff on facility's Caring Series/cleaning procedures and provide LPA with copy of training materials/itinerary. Director will also provide proof of staff attendance to LPA on or before the POC due date via email or US Mail.
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Based on confidential interviews, the CCC was not using universal precautions with daycare children present as staff was clearing/cleaning table with a broom which poses a potential health, safety risk and/or personal rights risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2023 and conducted by Evaluator Cindy Hamilton
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230323152020

FACILITY NAME:CHILDREN'S PARADISE INC. - BOBIERFACILITY NUMBER:
376300013
ADMINISTRATOR:KENDALL ABUDFACILITY TYPE:
850
ADDRESS:700 BOBIER DRIVETELEPHONE:
(760) 842-5810
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:83CENSUS: 65DATE:
06/08/2023
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Kendall Abud, DirectorTIME COMPLETED:
10:47 AM
ALLEGATION(S):
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Staff did not prevent daycare child from hitting another child while in care.
Staff left daycare child soiled for an extended period of time.
INVESTIGATION FINDINGS:
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On June 8, 2023, at 9:57 a.m., Licensing Program Analyst (LPA) Cindy Hamilton, met with Children’s Paradise-Bobier (CCC) Director Kendall Abud to deliver the findings for the above stated allegations.  During the investigation, LPA Hamilton conducted interviews with three staff and reporting party.  LPA Hamilton conducted a health and safety inspection of the CCC on March 30, 2023 and May 17, 2023 and no safety concerns were noted.  LPA obtained and reviewed the facility’s class rosters, Unusual Incident Reports (UIRs), Ouch Reports and other pertinent documentation.

On March 15, 2023, Community Care Licensing (CCL) received information stating staff did not prevent daycare child from hitting another child while in care and staff left daycare child soiled for an extended period of time. Regarding the allegation that staff did not prevent daycare child from hitting another child while in care, it was alleged that Child #1 (C1) was punched in the nose by an unknown child causing C1 to have a bloody nose. It was also alleged that there was a lot of blood, blood clots and no medical intervention was given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20230323152020
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - BOBIER
FACILITY NUMBER: 376300013
VISIT DATE: 06/08/2023
NARRATIVE
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 Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews could not confirm the incident did or did not occur; whereas another confidential interview disclosed the C1 had dried blood in C1’s nose when C1 arrived home with a note regarding an incident where C1 was hit in the nose by another child in care. Confidential interview revealed to LPA that there were pictures of C1's bloody clothing and a copy of the note, however the pictures and note were not submitted to LPA as requested. Confidential interviews also disclosed that the child did not receive medical attention once at home and there was no call to parents from CCC regarding the incident. LPA also did not find any incident or ouch reports regarding C1 having a blooding nose, or a bloody nose caused by another child in care.

In regard to the allegation that staff left daycare child soiled for an extended period of time, it was alleged that C1 was sent home from daycare soiled on two occasions. It was alleged that on or about March 13 and 14, 2023, when C1 was picked up from school by parents, C1 had pooped on self. On both days parents were advised by C1 after leaving the classroom but prior to leaving the facility that C1 had pooped on self. It was alleged on March 14th, C1 was checked by parent in the parking lot of CCC and C1 had dried poop down to C1’s socks. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews disclosed to LPA that the alleged incidents were not recalled; whereas another confidential interview disclosed that the incidents did occur. Confidential interviews also disclosed that the parents never made the school aware of these incidents occurring.

Based on confidential interviews, the allegations staff did not prevent daycare child from hitting another child while in care and staff left daycare child soiled for an extended period of time, may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. A copy of this report, appeal rights and Notice of Site Visit were provided to Director.

The Notice of Site Visit was posted by the Director prior to LPA leaving the facility and the Director was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5