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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300013
Report Date: 08/27/2024
Date Signed: 08/27/2024 09:04:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2024 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240819082833
FACILITY NAME:CHILDREN'S PARADISE INC. - BOBIERFACILITY NUMBER:
376300013
ADMINISTRATOR:KENDALL ABUDFACILITY TYPE:
850
ADDRESS:700 BOBIER DRIVETELEPHONE:
(760) 842-5810
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:84CENSUS: 37DATE:
08/27/2024
UNANNOUNCEDTIME BEGAN:
08:28 AM
MET WITH:Director M'Linda Rosol TIME COMPLETED:
09:36 AM
ALLEGATION(S):
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Staff do not ensure a safe and healthful environment is being provided to children in care
INVESTIGATION FINDINGS:
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On the above listed date and time, Licensing Program Analyst (LPA) Kelly Gerth made an unannounced visit and met with Child Care Center (CCC) Director M'Linda Rosol to deliver the findings from a complaint made to Community Care Licensing (CCL) on August 19, 2024, control number: 10-CC-20240819082833. The complaint CCL received stated the following allegations: Staff do not ensure a safe and healthful environment is being provided to children in care.
On 08/20/2024, LPA Gerth made an unannounced visit to conduct investigations regarding the complaint of the above allegation. During the investigation, confidential interviews were conducted with staff (S1-S7) and children (C1-C4). LPA also obtained copies of pertinent records that included: facility staff roster, classroom rosters, communication records, incident reports, pictures and evidence copied from file reviews.
Regarding the allegation Staff do not ensure a safe and healthful environment is being provided to children in care, Interviews with both staff and children revealed that there have been concerns of behavioral incidents regarding children in care. However, the CCC has provided evidence of current support plans and strategies in place for challenging situations within the specific classroom detailed in the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240819082833
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC. - BOBIER
FACILITY NUMBER: 376300013
VISIT DATE: 08/27/2024
NARRATIVE
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Further record review revealed that the CCC continues to work with the classroom staff and center director to provide appropriate supervision and care, according to Title 22 regulations. Based on the evidence gathered, LPA was able to confirm that the CCC has been operating within ratio at all times and has provided additional support staff 2/5 days per week since the beginning of August 2024. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report, appeal rights and Notice of Site Visit were discussed and provided to Director M'Linda Rosol and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2