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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300325
Report Date: 05/12/2023
Date Signed: 05/12/2023 11:17:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2023 and conducted by Evaluator Cindy Hamilton
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230228083246
FACILITY NAME:BUILDING KIDZ VISTAFACILITY NUMBER:
376300325
ADMINISTRATOR:KIRSTEN JESSBERGERFACILITY TYPE:
850
ADDRESS:777 TAYLOR STREETTELEPHONE:
(760) 945-9222
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:54CENSUS: 25DATE:
05/12/2023
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Sarah Daniel, DirectorTIME COMPLETED:
11:33 AM
ALLEGATION(S):
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Staff did not prevent day care child from being injured by another child.
INVESTIGATION FINDINGS:
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On May 12, 2023, at 11:01 a.m., Licensing Program Analyst (LPA) Cindy Hamilton, met with Building Kidz Vista Preschool (CCC) Director Sarah Daniel to deliver the findings for the above stated allegation.  During the investigation, LPA Hamilton conducted interviews with four staff.  LPA also obtained and reviewed pertinent documentation. LPA Hamilton was unable to interview the child identified as witness and/or “victim” due to the child’s parent/reporting party did not respond to LPA’s attempts to make contact and retrieve documentation.

On February 28, 2023, Community Care Licensing (CCL) received information stating that staff did not prevent day care child from being injured by another child. It was alleged that on February 27, 2023, at approximately 3:30pm, Child #1 (C2) was attacked by Child #2 (C2) in the classroom, the teacher did not intervene, and the co-teacher was assisting in another classroom. Confidential interviews resulted in conflicting information being provided to LPA. A confidential interview revealed that the class was instructed to start cleaning up and C2 went over to C1 and told C1 it was time to clean up and began to
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230228083246
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BUILDING KIDZ VISTA
FACILITY NUMBER: 376300325
VISIT DATE: 05/12/2023
NARRATIVE
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take down the wooden castle C1 was building. At this point, C1 became angry and said, “you ruined it, I am going to beat you up!”. The teacher spoke to C1 about C1’s behavior, right and wrong and the children “simmered down”. Confidential interview also disclosed when the children went outside to play later C1 was chasing a group of children the teacher told C1 to "simmer dow"n again, but when C1 got to C2, C1 jumped on C2, they rolled and C2 got a scratch on C2’s face. Other information provided to LPA disclosed that initially C1 accidentally knocked down C2’s castle while playing in the classroom and C2 then attacked C1 leaving scratches on C1’s forehead and jaw, however, at the time, the teacher that witnessed this thought the children were playing and did not intervene even though C1 was screaming and saying C1 though C1’s neck was broken. Once the teacher realized they weren’t playing, she immediately separated the children and attended to the child that was hurt. Confidential interview revealed that both parents were verbally notified the day of the incident and an ouch report was completed later. Records review revealed that during the time of the incident eight (8) children and one (1) teacher was present and that the classroom was operating within ratio. Although the incident did occur, there was no violation of any regulation.

Based on confidential interviews and records review, the allegation that staff did not prevent day care child from being injured by another child, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated. A copy of this report, appeal rights and Notice of Site Visit were provided to Director.

The Notice of Site Visit was posted by the Director prior to LPA leaving the facility and the Director was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2023
LIC9099 (FAS) - (06/04)
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