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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300606
Report Date: 06/12/2023
Date Signed: 06/12/2023 10:34:08 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2023 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230428155257
FACILITY NAME:CHILDREN'S PARADISE-ASH STREETFACILITY NUMBER:
376300606
ADMINISTRATOR:GONZALEZ, ERICAFACILITY TYPE:
850
ADDRESS:120 N ASH STREETTELEPHONE:
(760) 407-8500
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:122CENSUS: 30DATE:
06/12/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Erica GonzalezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 12, 2023 at 9:30 am, Licensing Program Analyst (LPA) William Chancellor and Licensing Program Manager (LPM) Pauline Beschorner arrived unannounced to Children’s Paradise-Ash Street, (CCC) to deliver the investigative finding of the allegation listed above. On May 3, 2023, LPA Chancellor initiated the investigation, and conducted a tour and census of the CCC. During the investigation, LPA Chancellor also conducted interviews with six staff and one child.

On April 28, 2023, a complaint was received alleging staff handled a day care child in a rough manner. S1 admitted to pulling the hair of a child to get their attention.
Interviews with 4 of the 6 staff confirmed S1 pulls the hair of children to gain their attention when not listening. Interviews with additional witnesses revealed that S1 admitted to pulling the hair of children to gain their attention when not listening. A review of records indicates that S1 was terminated on 4/28/2023 for violating children’s personal rights. (Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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