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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600091
Report Date: 01/07/2025
Date Signed: 01/07/2025 07:10:29 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20241113083750
FACILITY NAME:LA PETITE ACADEMY, INC. - INFANTSFACILITY NUMBER:
376600091
ADMINISTRATOR:KRISTEN KOBBFACILITY TYPE:
830
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE: CAZIP CODE:
91902
CAPACITY:44CENSUS: 29DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Silvia CardenasTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff do not ensure children showing symptoms of illness are isolated from other children.
INVESTIGATION FINDINGS:
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On 1/7/2025 at 2:00 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Facility Representative, Assistant Director Silvia Cardenas, and advised director of the purpose of the inspection and conducted a tour of the facility. There were twenty-nine (29) children, and eight (8) staff present during the inspection.

During the course of the investigation, interviews were conducted with staff and daycare parents. Daycare children were not interviewed as infants were nonverbal.

Based on LPA observation of the infant classrooms and staff interviews conducted, it was determined that staff do not ensure children showing symptoms of illness are isolated from other children. According to staff interviewed from infant Classroom #1, staff use a crib to isolate a child with symptoms until an authorized representative arrives, limiting accessibility to other infants. According to four (4) out of six (6) staff interviewed, older infants showing signs of illness in Classrooms #2 and #3 do not have a
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20241113083750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
VISIT DATE: 01/07/2025
NARRATIVE
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designated space where they isolate from other children. Staff reported that an ill child with symptoms remains in the classroom with the other children until picked up by authorized representative. Per the facility Plan of Operation, the director’s office is to be used to isolate ill children; however, that is not a commonly used practice.

Based on LPA’s observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, (Title 22, division 12 & Chapter 3) one (1) Type B citation is being cited on the attached LIC 9099-D.

Exit interview conducted and report was reviewed with the Assistant Director, Silvia Cardenas.
A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 20-CC-20241113083750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/07/2025
Section Cited
CCR
101426.2(b)
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101426.2(b) Infant Care Isolation for Illness
The isolation area shall be equipped with a crib, cot, mat, or playpen for each ill infant.

This requirement was not met as evidenced by:

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Director stated she will update the facility Plan of Operation to designate and properly equip an isolation area for children showing signs of illness. Director stated an in-service training will be
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Based on LPA observations and interviews conducted, the licensee did not comply with the above regulation, as facility is not maintaining an appropriately equipped isolation area for ill infants which poses a potential Health & Safety risk to children in care.
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provided to staff to review the new procedures. A copy of the updated Plan of Operation, training curriculum, and staff in-service attendance sheet, along with photos of the area and equipment will be provided to SDRO by 2/7/2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20241113083750

FACILITY NAME:LA PETITE ACADEMY, INC. - INFANTSFACILITY NUMBER:
376600091
ADMINISTRATOR:KRISTEN KOBBFACILITY TYPE:
830
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE: CAZIP CODE:
91902
CAPACITY:44CENSUS: 29DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Silvia CardenasTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff do not ensure facility is kept in clean sanitary conditions at all times for children in care.
Staff do not ensure children are inspected for signs of illness prior to being accepted at drop off.
INVESTIGATION FINDINGS:
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On 1/7/2025 at 2:00 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegations. LPA met with Facility Representative, Assistant Director Silvia Cardenas, and advised director of the purpose of the inspection and conducted a tour of the facility. There were twenty-nine (29) children, and eight (8) staff present during the inspection.

During the course of the investigation, interviews were conducted with staff and daycare parents. Daycare children were not interviewed as infants were nonverbal.

It was alleged that the staff do not ensure facility is kept in clean sanitary conditions at all times for children in care, resulting in an outbreak of Hand, Foot and Mouth disease. Facility staff denied the allegation, stating that the facility has a three (3) step cleaning process for any toys or equipment that children put in their mouths, which consists of first rinsing with water, then washing with soap and water, and finally, sanitizing with water containing disinfectant solution. Staff stated toys are removed and
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 20-CC-20241113083750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
VISIT DATE: 01/07/2025
NARRATIVE
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placed in a bin and cleaned using the three (3) step process before returning to the classroom for use. It was also determined that at the end of the day, one (1) staff member is designated to spray all tables, chairs, toys, and equipment with the sanitation spray to sanitize and prepare for the next day. Parents interviewed stated they believe the staff do a satisfactory job in eliminating germs and illnesses, but also realize that in a day care setting with infants, there will be a normal amount of exposure to illnesses.

It was also alleged that staff do not ensure children are inspected for signs of illness prior to being accepted at drop off. All staff interviewed denied the allegation, stating that during drop off, staff communicate with children’s authorized representative to assess the child’s well-being and/or to determine any signs of illness. Staff stated they conduct a quick health check, which may include taking the child’s temperature for any indication of fever. Parents interviewed stated the staff believe the staff do a satisfactory job in eliminating germs and illnesses but also realize that in a day care setting with infants, there will be a normal amount of exposure to illnesses.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and the report was reviewed with Assistant Director, Silvia Cardenas.


A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5