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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600636
Report Date: 06/03/2021
Date Signed: 06/03/2021 12:43:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2021 and conducted by Evaluator Luigi Gargaro
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20210408100448
FACILITY NAME:CHILDTIME CHILDREN'S CENTER-CHULA VISTAFACILITY NUMBER:
376600636
ADMINISTRATOR:KELLY PARRYFACILITY TYPE:
850
ADDRESS:770 RANCHO DEL REY PARKWAYTELEPHONE:
(619) 397-0165
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:129CENSUS: 79DATE:
06/03/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Kelly ParryTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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On 06/03/21, at 11:00AM, LPA, Luigi Gargaro, conducted an unannounced complaint visit to the facility today to deliver the finding for the above allegation. Analyst met with director, Kelly Parry, for the delivery of the finding.

During the course of the investigation, interviews were conducted with the facility director and staff and day care parents. Facility documentation, in the form of classroom sign in and sign out sheets, was also obtained and reviewed by analyst. Based on all the information gathered, it was determined that on multiple occasions in the month of April, the facility operated out of ratio with staff supervising more than the allowed ratio of children per regulation.

Based on LPA's observations, record review(s) and interviews that were conducted, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED, California Code of Regulations, (Title 22, Division 12 & Chapter 1 section 101216.3(a)) is being cited on the attached LIC 9099D. Appeal Rights (1/16) were discussed. A copy of the report, appeal rights and a Notice Of Site Visit, to be posted for 30 days, were printed and a provided to the director today.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20210408100448
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDTIME CHILDREN'S CENTER-CHULA VISTA
FACILITY NUMBER: 376600636
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/03/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/03/2021
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance…The requirement was not met as evidenced by:
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Facility director states she will submit a written plan of correction detailing what steps will be implemented to prevent the situation from potentially recurring at the facility. Plan will be submitted to analyst for review by 06/07/21
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Based on interviews and record reviews, the licensee had various staff members watching more than twelve preschool children by themselves at different times in the month of April which poses an immediate Health and Safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2021 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20210408100448

FACILITY NAME:CHILDTIME CHILDREN'S CENTER-CHULA VISTAFACILITY NUMBER:
376600636
ADMINISTRATOR:KELLY PARRYFACILITY TYPE:
850
ADDRESS:770 RANCHO DEL REY PARKWAYTELEPHONE:
(619) 397-0165
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:129CENSUS: 8DATE:
06/03/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Kelly ParryTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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2
3
4
5
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7
8
9
Staff are commingling the day care children
INVESTIGATION FINDINGS:
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On 06/03/21, at 11:00AM, LPA, Luigi Gargaro, conducted an unannounced complaint visit to the facility today to deliver the finding for the above allegation. Analyst met with director, Kelly Parry, for the delivery of the finding.

During the course of the investigation, interviews were conducted with the facility director and staff and day care parents. Facility documentation, in the form of classroom sign in and sign out sheets, was also obtained and reviewed by analyst. Based on all the information gathered, it could not be conclusively proved or disproved that the facility may have at times commingled children from the preschool program with children from the infant program during drop off or pick up times.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Appeal Rights (1/16) were discussed. A copy of the report, appeal rights and a Notice Of Site Visit, to be posted for 30 days, were printed and a provided to the director today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3