<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600636
Report Date: 05/26/2023
Date Signed: 05/26/2023 10:44:38 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2023 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20230310093855
FACILITY NAME:CHILDTIME CHILDREN'S CENTER - CHULA VISTAFACILITY NUMBER:
376600636
ADMINISTRATOR:JESSICA DORNFACILITY TYPE:
850
ADDRESS:770 RANCHO DEL REY PARKWAYTELEPHONE:
(619) 397-0165
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:129CENSUS: 67DATE:
05/26/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Alma EssellerTIME COMPLETED:
10:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff left day care child soiled for an extended period of time resulting in day care child developing a diaper rash.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/26/23 at 9:15am, Licensing Program Analysts (LPA) Adrian Castellon made an unannounced complaint inspection and met with assistant director Alma Esseller to deliver complaint findings for the above listed allegation. This agency has investigated the allegation listed above. During the investigation, LPA interviewed the facility staff and day-care parents. Two unannounced inspections were conducted. It was alleged that Staff left day care child soiled for an extended period of time resulting in day care child developing a diaper rash. . Based on interviews, staff admission and review of facility documents, it was determined that Staff left day care child soiled for an extended period of time resulting in day care child developing a diaper rash.

Based on interviews which were conducted, staff admissions and review of facility documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Type B citation is cited on the attached LIC 9099D. Appeal rights were discussed with assistant director. A copy of the appeal rights were given to assistant director.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230310093855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDTIME CHILDREN'S CENTER - CHULA VISTA
FACILITY NUMBER: 376600636
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/26/2023
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
101223 Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
1
2
3
4
5
6
7
Facility staff will ensure that children are checked for soiled diapers while in care. Diaper changes will be properly documented on the Sprout About app used by the facility. Facility will submit two weeks of diaper changing logs to the SDCCROfor all children in the 2 year old classroom beginning
8
9
10
11
12
13
14
This requirement was not met as evidenced by: child in care was left in soiled diaper for an extended period of time which resulted in a diaper rash.
8
9
10
11
12
13
14
5/26/23 thru 6/9/23.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2