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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600636
Report Date: 10/18/2024
Date Signed: 10/18/2024 11:32:01 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20240722110202
FACILITY NAME:CHILDTIME CHILDREN'S CENTER - CHULA VISTAFACILITY NUMBER:
376600636
ADMINISTRATOR:JESSICA DORNFACILITY TYPE:
850
ADDRESS:770 RANCHO DEL REY PARKWAYTELEPHONE:
(619) 397-0165
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:129CENSUS: DATE:
10/18/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Alma EsellerTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility staff are operating out of ratio

Licensee allows unqualified staff to work at facility

INVESTIGATION FINDINGS:
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On 10/18/24, at 9:00 AM, Licensing Program Analyst (LPA) Adrian Castellon conducted an inspection to conclude the complaint investigation regarding the above allegations. LPA advised assistant director Alma Eseller of the purpose of the inspection and was granted facility entry. It was alleged that Facility staff are operating out of ratio and that Licensee allows unqualified staff to work at facility During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with reporting party, staff and day-care parents. Based on the records review and staff admission, the allegations are substantiated. On 7/29/24, per Ratio Sheets and statement, staff member was in care for more than 12 children when they were supposed to be napping, but were not. Facility staff admits to working in the preschool classrooms without the required units. As such, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. Two Type B citation issued. An exit interview was conducted with licensee and a copy of this report, Appeal Rights and Notice of Site Visit were provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240722110202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDTIME CHILDREN'S CENTER - CHULA VISTA
FACILITY NUMBER: 376600636
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/01/2024
Section Cited
CCR
101216.2(d)
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101216.2 Teacher Aide Qualifications and Duties: (d) An aide assisting a fully qualified teacher (as specified in Section 101216.1(c)) in the supervision of up to 18 preschool-age children, pursuant to Section 101216.3 shall meet the following requirements: (1) Completion of six
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Director will hold a staff meeting and review regulation cited. Staff will sign attendance sheet. Minutes of the meeting will be submitted to the licensing office by POC date.
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postsecondary semester or equivalent quarter units in early childhood education or child development. This requirement was not met as facility staff worked as an aide on more than one occasion, per own admission, without required units. This may pose a threat to the health and safety of children in care.
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Deficiency Dismissed
Type B
11/01/2024
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio: (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. Per ratio sheets dated 7/29/24 and staff statement, staff member was left alone with 21 children as
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Director will hold a staff meeting and review regulation cited. Staff will sign attendance sheet. Minutes of the meeting will be submitted to the licensing office by POC date.
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children awoke from nap. This may pose a threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2