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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600763
Report Date: 05/09/2025
Date Signed: 05/09/2025 11:26:55 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2025 and conducted by Evaluator Oscar Picazo
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250219122231
FACILITY NAME:ECS - HAMMOND CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376600763
ADMINISTRATOR:JAIME CABRERAFACILITY TYPE:
850
ADDRESS:455 PALM AVENUETELEPHONE:
(619) 575-4448
CITY:IMPERIAL BEACHSTATE: CAZIP CODE:
91932
CAPACITY:49CENSUS: 21DATE:
05/09/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Laura CalderonTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff do not meet children's diapering needs in a timely manner.
INVESTIGATION FINDINGS:
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On 5/9/2025, at 8:45 AM, Licensing Program Analyst (LPA) Oscar Picazo conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Acting Site Supervisor, Laura Calderon. Also present was Education Manager, Joan Borgonia. There were 21 children in attendance.

During the course of the investigation, interviews were conducted with the Site supervisor, five staff members, four daycare children, and a total of seven current and former daycare parents. Facility roster, sign in & out sheets, "Toddler Grams" (facility Diapering Logs), and related documentation were reviewed and obtained.

It was alleged that the staff did not meet children's diapering needs in a timely manner. The Site Supervisor, and three out of five staff members interviewed stated they were aware that children were not being changed in a timely manner.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20250219122231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ECS - HAMMOND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376600763
VISIT DATE: 05/09/2025
NARRATIVE
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The Site Supervisor and staff stated that staff were not checking or changing the children in a timely manner nor were they updating the facility diapering log (Toddler Grams). Staff members stated to the Site Supervisor that on several occasions, children were found to be in either wet or soiled diapers when they would arrive to relieve staff for breaks or meals. Staff also stated that the required documentation of a diaper check at arrival and then every one to two hours were either incomplete, non-existent or inaccurate. Interviewed staff stated that they would check the children's diapers every two hrs and or change the children as needed and document it on the Toddler Gram diapering log.

Based on interviews conducted, finding at least 5-9 incidents per child in six of the children's diapering logs reviewed, and review of attendance sign in and out sheets, the preponderance of evidence standard has been met and the allegation that the staff did not meet children's diapering needs in a timely manner is therefore SUBSTANTIATED. Per California Code of Regulations, Title 22, Division 12, Chapter 1, one Type B deficiency is being cited on the attached LIC 9099D.

A Notice of Site Visit (LIC 9213) was given to Acting Site Supervisor, Laura Calderon and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal Rights (LIC 9058) were provided. An exit interview was conducted, and report was reviewed with Acting Site Supervisor, Laura Calderon.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2025 and conducted by Evaluator Oscar Picazo
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250219122231

FACILITY NAME:ECS - HAMMOND CHILD DEVELOPMENT CENTERFACILITY NUMBER:
376600763
ADMINISTRATOR:JAIME CABRERAFACILITY TYPE:
850
ADDRESS:455 PALM AVENUETELEPHONE:
(619) 575-4448
CITY:IMPERIAL BEACHSTATE: CAZIP CODE:
91932
CAPACITY:49CENSUS: 21DATE:
05/09/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Laura CalderonTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Day care child puts foreign objects in their mouth due to a lack of supervision.
INVESTIGATION FINDINGS:
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On 5/9/2025, at 8:45 AM, Licensing Program Analyst (LPA) Oscar Picazo conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Acting Site Supervisor, Laura Calderon. Also present was Education Manager, Joan Borgonia. There were 21 children in attendance.

During the course of the investigation, interviews were conducted with the Site Supervisor, five staff members, four daycare children, a total of seven current and former daycare parents. LPA was unable to interview the children in question due to age and limited speech. Facility roster and sign in/sign out sheets were reviewed and obtained.

It was alleged that a day care child puts foreign objects in their mouth due to a lack of supervision. The Site Supervisor, and 5 out of 5 staff members interviewed stated they were aware of such incidents having occured.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 20-CC-20250219122231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ECS - HAMMOND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376600763
VISIT DATE: 05/09/2025
NARRATIVE
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The Site Supervisor and staff interviewed stated that care and supervision is always provided to the children when they are indoors and during outdoor activities. Staff stated that they are aware of incidents where, a day care child has the tendency to put different objects in their mouth, and that it's an ongoing occurrence. Staff stated that although they are not always able to prevent the child from committing the act, they developed a plan to pay closer attention to the child, monitor and take action as soon as they notice or become aware that the child has committed the said act. Staff also state that they talk with the child and remind the child of what should not go in their mouth after every occurrence. Staff stated that they inform the child's authorized representative regarding the incidents.

Based on interviews and record review, there were no disclosures that collaborated that a day care child put foreign objects in their mouth due to a lack of supervision, and therefore the allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiency cited.

A Notice of Site Visit (LIC 9213) was given to Site Supervisor, and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal Rights (LIC 9058) were provided. An exit interview conducted, and report was reviewed with Acting Site Supervisor Laura Calderon.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 20-CC-20250219122231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ECS - HAMMOND CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 376600763
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/09/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/23/2025
Section Cited
CCR
101223(a)(2)
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(a)The licensee shall ensure that each child is accorded the following personal rights:(2)To be accorded safe, healthful and comfortable accommodations, ... to meet his/her needs.

This requirement is not met as evidenced by:
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The Site Supervisor Laura Calderon states that staff had a diapering retraining on 4/30/25 and revised the facility diapering log. Site Supervisor states she will continue to pilot the new procedures and provide the the training sign in sheet, Supervisor dipering protocal detail and checlist to the dapartment
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Based on interview and record review, the licensee did not comply with the section cited above in that children's diapering needs are not being met in a timely manner which poses a potential health, safety, or personal rights risk to persons in care.
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 no later than 5/23/2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5