376600898-2-12-2026-20-CC-RALN-DR8SG5-20260212125123

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 376600898
Report Date: 02/12/2026
Date Signed: 02/12/2026 12:51:35 PM

Document Has Been Signed on 02/12/2026 12:51 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME:	ECS CASTLE PARK HEAD START - INFANT		FACILITY NUMBER:	376600898
ADMINISTRATOR/ DIRECTOR:	CINDY CURRENT		FACILITY TYPE:	830
ADDRESS:	1375 THIRD AVENUE		TELEPHONE:	(619) 409-4200
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91911
CAPACITY: 16	TOTAL ENROLLED CHILDREN: 16	CENSUS: 11	DATE:	02/12/2026
TYPE OF VISIT:	Case Management - Incident	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	12:00 PM
MET WITH:	Jorge Serrano		TIME VISIT/ INSPECTION COMPLETED:	01:20 PM

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On 2/12/2026 at 12:00 p.m., Licensing Program Analyst (LPA) Raina Alexanian conducted an unannounced Case Management inspection for the purpose of follow-up on an Unusual Incident Report that was submitted via email to the San Diego Regional Office on 1/5/2026. LPA met with Facility Representative, Jorge Serrano and discussed the purpose of the inspection and was led on a tour of the facility Classrooms 8A and 8B. There were eleven (11) children present with four (4) staff members at the time of the inspection.

The facility self reported that an incident occurred on 12/16/2025, at approximately 11:05 am, in which Child 1 (C1) left the classroom and was later returned by another staff member.

LPA interviewed facility staff, reviewed the incident report, and reviewed video footage. C1 was not interviewed due to age.

Based on the information obtained, it was determined that at approximately 10:57 a.m., Staff #1 (S1) and Staff #2 (S2) noticed C1 was missing from classroom 8A while staff were preparing to serve food. Staff #3 (S3) located C1 and returned the child to the classroom. Interviews and video footage indicate C1 was out of the classroom for about 1 minutes and 18 seconds. Staff were unsure whether the classroom door had been left open.

During an interview, the facility representative stated that active and visual supervision is a standard procedure that staff are trained to follow. The facility representative stated they will monitor the center to ensure all safety procedures are implemented. Classroom gates and door must remain closed at all times, so the chime alerts staff when someone enters or exits. Staff are required to continuously scan and count children, and remain in their assigned zones, and consistently use transition logs to ensure every child is a accounted for during all movements.

NAME OF LICENSING PROGRAM MANAGER: Tulam Vu
NAME OF LICENSING PROGRAM ANALYST: Raina Alexanian
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ECS CASTLE PARK HEAD START - INFANT	FACILITY NUMBER: 376600898
	VISIT DATE: 02/12/2026

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Per California Code of Regulations, (Title 22, Division 12 & Chapter 1) one (1) Type A citation is being cited on the attached LIC 809-D. A civil penalty of $500 was issued on 02/12/2026, refer to form LIC 421IM.

LPA Raina Alexanian informed Facility Representative, Jorge Serrano that this report dated 2/12/2026 document(s) (1) Type A citation(s) which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Raina Alexanian informed the Facility Representative, Jorge Serrano to provide a copy of this licensing report dated 02/12/2026 that documents Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and this report was reviewed with Facility Representative, Jorge Serrano and Noemi Garcia. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided.

A Notice of Site Visit was given and must remain posted for 30 days.

NAME OF LICENSING PROGRAM MANAGER: Tulam Vu
NAME OF LICENSING PROGRAM ANALYST: Raina Alexanian
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

LIC809 (FAS) - (06/04)

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Document Has Been Signed on 02/12/2026 12:51 PM - It Cannot Be Edited

Created By: Raina Alexanian On 02/12/2026 at 12:33 PM

Link to Parent Document Below:

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ECS CASTLE PARK HEAD START - INFANT	FACILITY NUMBER: 376600898
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/12/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 02/12/2026 Section Cited CCR 101429(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision for Infants (a) In addition to Section 101229, the folloing shall apply (1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times.	1 2 3 4 5 6 7	Facility representative stated the following: active and visual supervision is a standard procedure that staff are trained to follow, Classroom gate and door must remain closed at all times, by having a daily morning reminder to all staff, so the chime alert staff when someone enters or exit. Staff are required to
	8 9 10 11 12 13 14	Based on interview and record review, the licensee did not comply with the section cited above in that it was determined that on 12/16/25, C1 was left unsupervised for approximately 1 minuities and 18 seconds, which poses an immediate health and safety risk for children in care.	8 9 10 11 12 13 14	continuously scan and count children and consistently use transition logs to ensure every child is accounted for during all movements. The training occurred on 12/19/2025 agenda, sing in sheet, also copy of the transition logs need to submitted to the RO by 2/17/2026
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

	Tulam Vu
NAME OF LICENSING PROGRAM MANAGER:

	Raina Alexanian
NAME OF LICENSING PROGRAM ANALYST:

LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 02/12/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

LIC809 (FAS) - (06/04)

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