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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600967
Report Date: 08/30/2024
Date Signed: 08/30/2024 04:15:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2024 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240627170708
FACILITY NAME:CHILDREN'S CHOICE - INFANTFACILITY NUMBER:
376600967
ADMINISTRATOR:FREDA SIMMONSFACILITY TYPE:
830
ADDRESS:1465 EAST MADISON AVENUETELEPHONE:
(619) 442-4014
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:19CENSUS: 11DATE:
08/30/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Freda SimmonsTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff is not safeguarding child against injury
INVESTIGATION FINDINGS:
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On 8/30/24 at 9:00AM LPA Patrick Ma made an unannounced visit for the complaint received on 6/27/24 for the purpose of continuing investigation and delivering findings on the above reference allegation. Present at the facility were 11 daycare children and 5 staff in the infant classroom. LPA conducted staff interviews and reviewed relevant documents and files.

Based on the information obtained during investigation interviews, observations, and documentation reviewed it is determined that there is insufficient evidence staff is not safeguarding child against injury. Facility and staff have taken measures to reduce behaviors of children hurting other children by meeting with parents of the aggressors and maintaining weekly on-going conversations to monitor behaviors, developing actions steps at home and facility to address behaviors (including assessment if needed), providing age-appropriate redirection, maintaining close proximity to children prone to harm, increasing one-on-one time, and providing teether’s to chew. Investigation interviews report different levels of behavior improvement as a result of the interventions, from little to much improved.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 51-CC-20240627170708
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE - INFANT
FACILITY NUMBER: 376600967
VISIT DATE: 08/30/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director, Freda Simmons. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4