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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376613008
Report Date: 09/29/2023
Date Signed: 09/29/2023 09:22:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2023 and conducted by Evaluator Alaina Wilburn
COMPLAINT CONTROL NUMBER: 10-CC-20230822083926
FACILITY NAME:CUEVAS, CARITINA & JOSE FAMILY CHILD CAREFACILITY NUMBER:
376613008
ADMINISTRATOR:CUEVAS, CARITINA & JOSEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 975-5878
CITY:ESCONDIDOSTATE: CAZIP CODE:
92026
CAPACITY:14CENSUS: 2DATE:
09/29/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Caritina CuevasTIME COMPLETED:
09:35 AM
ALLEGATION(S):
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Provider speaks inappropriately to day care child
Provider is operating out of ratio
INVESTIGATION FINDINGS:
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At 9:00AM on September 29, 2023, Licensing Program Analyst (LPA) Alaina Wilburn conducted an unannounced complaint visit. LPA met with Licensee Caritina Cuevas and Assistant, to deliver findngs on the above stated allegations.

The investigation consisted of interviews with Licensee's and other pertinent parties.

The investigation revealed the following: On 08/22/2023, complaint allegations were received by Community Care Licensing (CCL) office that Provider speaks inappropriately to day care child, and Provider is operating out of ratio. Licensee's deny speaking to Child #1 (C1) inappropriately and stated that the inappropriate comments came from other day care children, who they instructed not to speak to C1 in that way. Children interviewed deny observing licensee speak to C1 inappropriately. Licensee's deny operating out of ratio. The facility is licensed as a large family child care home, which means the facility could have up to 14 children with an Assistant. Co-Licensee Jose Cuevas stated that he does not have outside employment, and he is
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Alaina Wilburn
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230822083926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CUEVAS, CARITINA & JOSE FAMILY CHILD CARE
FACILITY NUMBER: 376613008
VISIT DATE: 09/29/2023
NARRATIVE
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always there to assist with the day care. In addition, they have an Assistant, who resides at the home and helps the Licensee with the day care children. Children interviewed were unclear about capacity and ratios, but they did confirm that the attendees do not always come to day care. Also, they confirmed that licensee is never there alone with them. LPA checked Mr. Cuevas and the Assistant's file and observed they both have required personnel paperwork. LPA was unable to interview C1 due to refusal by parent.

Based on interviews conducted and record review, the allegations that Provider speaks inappropriately to day care child, and Provider is operating out of ratio, may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED at this time.

Exit interview conducted. A copy of this report and appeal rights were discussed and provided to Licensee Caritina Cuevas on this date.

A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Alaina Wilburn
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2