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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376617574
Report Date: 05/12/2025
Date Signed: 05/12/2025 12:04:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2025 and conducted by Evaluator Julieta Abrego
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250219113633
FACILITY NAME:RODRIGUEZ, OLGA FAMILY CHILD CAREFACILITY NUMBER:
376617574
ADMINISTRATOR:OLGA RODRIGUEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 575-5125
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 5DATE:
05/12/2025
UNANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Licensee Olga RodriguezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff did not prevent child from ingesting foreign body.
Staff did not report incident to responsible party.
INVESTIGATION FINDINGS:
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On 5/12/2025 at approximately 10:25 AM Licensing Program Analyst (LPA), Julieta Abrego conducted an inspection to conclude the complaint investigation regarding the above allegation. LPA met with licensee Olga Rodriguez and advised licensee of the purpose of the inspection and conducted a tour of the facility. There were five (5) children and one (1) staff present during the visit. Four (4) of the children were infants, the facility is within ratio.

During the investigation, interviews were conducted with all pertinent parties, including the licensee, staff, children and authorized representative. In addition, LPA reviewed staff and children's files, obtained a copy of a children's roster, and reviewed photos.

Licensee admitted neither she nor her staff observed the child ingesting the “wiggly eyes” and admitted not reporting the incident to the child’s authorized representative or the Department. Licensee stated she became aware of the incident when she received a photo showing the child had ingested the items. Licensee stated
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20250219113633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RODRIGUEZ, OLGA FAMILY CHILD CARE
FACILITY NUMBER: 376617574
VISIT DATE: 05/12/2025
NARRATIVE
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after becoming aware of the ingestion, she did find some “wiggly eyes” in the daycare area carpet and picked them up. LPA reviewed photos confirming the child ingested the “wiggly eyes”.

Based on licensee’s admission, and photos reviewed, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations (Title 22, division 12 & Chapter 3) two Type B citations are being cited on the attached 9099D page.

Exit interview conducted and report was reviewed with the licensee, Olga Rodriguez. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 20-CC-20250219113633
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RODRIGUEZ, OLGA FAMILY CHILD CARE
FACILITY NUMBER: 376617574
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/12/2025
Section Cited
CCR
102417(a)
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Operation of a Familiy Child Care Home.

The licensee shall be present in the home and shall ensure that children in care are supervised at all times.

The requirement is not met as evidenced by:
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The licensee stated she no longer uses the plastic "wiggly eyes" and has since purchased sticker eyes. The licensee stated she and staff will watch a CCLD video on Supervising Children in Family Child Care. After viewing the video. they will submit a written summary to the LPA detailing how the
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Based on the licensee’s admittance, interviews, and photo evidence, the licensee did not comply with the section cited above in which a child ingested “wiggly eyes” due to lack of supervision and poses a potential health, safety or personal rights risk to persons in care.
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 licensee and staff plan to implement and comply with the cited regulations. This summary must be submitted no later than June 12, 2025. For more information visit: https://ccld.childcarevideos.org/family-child-care-providers/supervising-children-in-family-child-care/
Type B
06/12/2025
Section Cited
CCR
102416.2(g)
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Reporting Requirements
In addition to the requirements of Health and Safety Code Section 1597.467(a), no later than the same business day, the licensee shall notify a child's parent... (c) that affect that child. This requirement is not met as evidenced by:
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The licensee stated she and staff will watch a CCLD video on Child Care Reporting Requirements. After viewing the video, they will submit a written summary to the LPA, detailing how the licensee and staff plan to implement and comply with the cited regulations. This summary must be submitted
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Based on the licensee's admittance, interviews and record review, the licensee did not comply with the section cited above and failed to report the incident to the child's parent or authorized representative which poses a potential health, safety or personal rights risk to persons in care.
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no later than June 12, 2025.

For more information visit: https://ccld.childcarevideos.org/family-child-care-providers/child-care-reporting-requirements/
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2025
LIC9099 (FAS) - (06/04)
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