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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623979
Report Date: 05/11/2026
Date Signed: 05/11/2026 11:07:55 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2026 and conducted by Evaluator Oscar Picazo
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260220122158
FACILITY NAME:RIVERO, MACLOVIA & MAGANA, EDUARDO FCCFACILITY NUMBER:
376623979
ADMINISTRATOR:MACLOVIA R. & EDUARDO M.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 920-4860
CITY:NATIONAL CITYSTATE: CAZIP CODE:
91950
CAPACITY:14CENSUS: 11DATE:
05/11/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Maclovia Rivero & Edwardo MaganaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Adult in home pulled daycare child’s hair.
INVESTIGATION FINDINGS:
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On May 11, 2026 at 9:00 AM, Licensing Program Analyst (LPA), Oscar Picazo conducted a complaint inspection to deliver findings regarding the above allegation. LPA met with the Licensees, Maclovia Rivero and Eduardo Magana. At the time of the inspection, there were 12 daycare children and one staff member present.

During the course of the investigation, interviews were conducted with both Licensees, a staff member, daycare children, and daycare parents. A facility roster was also obtained.

The allegation stated that an adult in the home pulled a daycare child’s hair. Both Licensees and the staff member interviewed denied the allegation. They stated they are aware that any form of corporal punishment, including hitting, violates children’s personal rights. The Licensees and staff member reported that when addressing inappropriate behavior, they separate the child from the group and do not use any form of physical discipline.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260220122158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RIVERO, MACLOVIA & MAGANA, EDUARDO FCC
FACILITY NUMBER: 376623979
VISIT DATE: 05/11/2026
NARRATIVE
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The daycare children interviewed stated that they have never observed the Licensees or staff being mean or hitting them or any daycare child in an aggressive manner.

Daycare parents interviewed reported that they had never witnessed, been informed of, or become aware of any daycare child being mistreated or handled in an aggressive way.

Based on the interviews conducted, no disclosures or supporting evidence were obtained to corroborate the allegation. Due to the conflicting statements, the allegation that an adult in the home pulled a daycare child’s hair is found to be UNSUBSTANTIATED. Although the allegation may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.



No deficiencies cited. A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the licensees, Maclovia Rivero and Eduardo Magana.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Oscar Picazo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2026
LIC9099 (FAS) - (06/04)
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