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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628175
Report Date: 07/02/2021
Date Signed: 07/07/2021 11:21:18 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2021 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20210412162343
FACILITY NAME:LARRAGA, JANELLE FAMILY CHILD CAREFACILITY NUMBER:
376628175
ADMINISTRATOR:JANELLE LARRAGAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 888-2034
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 1DATE:
07/02/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Janelle LarragaTIME COMPLETED:
11:45 PM
ALLEGATION(S):
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Day care out of ratio
INVESTIGATION FINDINGS:
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*** THIS INVESTIGATION WAS CONDUCTED IN CONJUNCTION WITH THREE OTHER COMPLAINTS WITH DIFFERENT ALLEGATIONS


On 07/02/21 at 11:00am, Licensing Program Analyst (LPA) Adrian Castellon arrived to conduct an unannounced inspection to deliver complaint findings for the above listed allegation. LPA Castellon met with licensee Larraga and discussed the purpose of the inspection. There was one child present at time inspection. It was alleged that the facility provides care for children while being out of ratio.

LPA Castellon conducted interviews with licensee Larraga, a facility assistant, licensee's children, facility neighbors, and three daycare parents. Based on information gathered, the preponderance of evidence standard has been met that her daycare provided care while out of ratio, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 3, is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20210412162343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LARRAGA, JANELLE FAMILY CHILD CARE
FACILITY NUMBER: 376628175
VISIT DATE: 07/02/2021
NARRATIVE
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A type B citation has been issued on this date.

Licensee was provided appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. Notice of Site Visit (LIC 9213) was provided to be posted at the facility for 30 days. LPA observed form LIC 9213 posted. An exit interview was conducted.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 20-CC-20210412162343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LARRAGA, JANELLE FAMILY CHILD CARE
FACILITY NUMBER: 376628175
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/02/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/02/2021
Section Cited
CCR
102416.5(e)
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Staffing and Ratio Capacity: 102416.5(e)
If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
This requirement was not met as evidenced by:
The Larraga, Janelle Family Child Care
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Licensee Larraga understands that if only one adult staff member is present, the ratio and capacity requirements revert back to those of a small license.
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provided care for more than 8 children on more than one occasion when only one staff member was present in the home. This could pose a threat to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2021 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20210412162343

FACILITY NAME:LARRAGA, JANELLE FAMILY CHILD CAREFACILITY NUMBER:
376628175
ADMINISTRATOR:JANELLE LARRAGAFACILITY TYPE:
810
ADDRESS:8938 GOLF DRIVETELEPHONE:
(858) 888-2034
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:14CENSUS: 1DATE:
07/02/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Janelle LarragaTIME COMPLETED:
11:45 PM
ALLEGATION(S):
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Licensee did not feed day care child

Uncleared adult in the home
INVESTIGATION FINDINGS:
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On 07/02/21 at 11:00am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced teleinspection to deliver complaint findings for the above allegations. LPA Castellon met with licensee Janelle Larraga and discussed the purpose of the inspection. It was alleged that licensee Larraga does not feed a daycare child and that an uncleared adult is present in the home

During the course of the investigation, LPA Castellon conducted unannounced inspections. Interviews were conducted with daycare parents (3), facility staff (2), and licensee's children (3) and facility neighbors. Due to conflicting statments obtained during the course of the investigation , the above allegation are deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. Continued on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 20-CC-20210412162343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LARRAGA, JANELLE FAMILY CHILD CARE
FACILITY NUMBER: 376628175
VISIT DATE: 07/02/2021
NARRATIVE
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A copy of today's report, Notice of Site Visit and appeals rights were emailed to the licensees. An exit interview was conducted with the licensees and licensees stated that they understood. Licensee were advised acknowledgement of receipt of the report is to be received within twenty-four hours. Notice of Site Visit should be posted for 30 days from today's date.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5